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Mercedes-Benz of Midlothian

Midlothian, VA

Overview
Employees
Reviews
Vehicles
4.6
1,582 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,582 reviews

December 13, 2022

I am really pleased with the service and the personal care I always receive from Midlothian MB. I want to thank Travis for his attention to servicing my wonderful 2003 SLK 230, I hope I can keep it on th More

by MR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis
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December 12, 2022

I give four stars only because I find the phone system - where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased More

by Ellen Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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December 02, 2022

Josh was great, provided the service I needed in minimum time. Excellent personality and an asset to your company. More

by bernicewyche
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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November 22, 2022

MB Midlothian service is alway courteous and professional. Great service culture and I like interacting with staff. More

by Rick Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Melton
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November 06, 2022

I enjoy the relationship with this dealer. They are kind and professional and the service addresses the issue at hand. More

by ratkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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November 05, 2022

The staff from service to getting g car back was very satisfying. Thanks Mercedes-Benz More

by goslow2012@yah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
Report | Print
November 05, 2022

Everyone at the dealership from sales to service is friendly, efficient and professional. I bought my car there five years ago and have been treated like a valued customer ever since. More

by CiCi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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November 05, 2022

Always there to provide whatever is necessary! It starts at the top and goes all the way down the organization with exceptional customer service! More

by Vinniewright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
Report | Print
October 31, 2022

Excellent customer service! They kept me informed of the status of my vehicle and made it convenient with my schedule. More

by Susan F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
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October 22, 2022

Scott lambert does a good job! Mercedes of Midlothian listens to my concerns about my SUV More

by Tomdimulberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
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