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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.6
564 Reviews

564 Reviews of Mercedes-Benz of Midlothian - Service Center

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October 16, 2015

Great customer service Every person I dealt with in the service department was extremely curteous & helpful. Great overall experience. Wait time for my service was spot on More

by Cynthia D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea
October 09, 2015

Totally Awesome! I stopped going to Mercedes Benz of Midlothian many years ago since I found that every time I brought my car in for a simple service, someone found th More

by Tom B. in Midlothhian
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See all the naems above in my review. I wrote it before I saw this box!
September 24, 2015

The service and especially your people were great. My problem was difficult to diagnose and your service department and service adviser, Scott, stuck to finding the problem. Scott called my frequently More

by mikesdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
September 23, 2015

Brian is awesome ! I have owned several cars and trucks in my lifetime . I have experienced the highs and lows when it comes to service. Brian Parker makes my experien More

by Thepiolman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize for not remembering Her name , but the cashier was exceptional , too!
September 20, 2015

Got Excellent Service I dropped my car off early on September 17 and picked it up at the end of the day. The Service was completed as scheduled. The representative was ver More

by AdeF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
September 09, 2015

service on brake noise This whistling sound when you take foot off brake is reduced. ( less frequent ) I find that a hard push on brake reduces the re-occurrence. . More

by robert s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Roshan
September 09, 2015

Service update Love working with Ryan at Midlothian Mercedes in the service department. Everybody else that I worked with there has been nothing but professional. I More

by Smokejimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
August 26, 2015

Great Communication I wan to commend Ron and Scott at Mercedes Midlothian for turning a potential lemon problem into Lemonade. We had several issues with Sprinter be More

by johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott - Ron Shaban
August 07, 2015

Outstanding Ryan was his usual outstanding self providing me with the service I have come to expect from him. Ryan has been taking care of me since I purchased my More

by rhinesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
June 28, 2015

Exceptional Dealership After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an autom More

by aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClay, Scott, Wilder
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