Mercedes-Benz of Myrtle Beach

Excellent When I first went there looking for a new car, I was very unhappy with the salesman that I had been given. However, I went to Waylon the GM and he was When I first went there looking for a new car, I was very unhappy with the salesman that I had been given. However, I went to Waylon the GM and he was absolutely wonderful. Within an hour he made me feel so comfortable and I had picked out my new car. He eventually brought Damien to assist. They both are professional, courteous, and incredibly helpful. Damien said that he would be happy to help in any of our other needs, including service ongoing questions, etc. Both of them made my car buying experience wonderful. More

Amazing experience Great sales and supporting staff, experience service department, they all go out of their way to make your visit to the dealer an impressive experien Great sales and supporting staff, experience service department, they all go out of their way to make your visit to the dealer an impressive experience. More

*EASY THANKS FOR AN AMAZING EXPERIENCE! IT WAS A PLEASURE WORKING WITH THE ENTIRE TEAM. A SPECIAL THANKS TO JW BRIGMAN FOR ALL HIS HELP! AGAIN, THANK THANKS FOR AN AMAZING EXPERIENCE! IT WAS A PLEASURE WORKING WITH THE ENTIRE TEAM. A SPECIAL THANKS TO JW BRIGMAN FOR ALL HIS HELP! AGAIN, THANK YOU. More

Extremely easy From start to finish our experience was very easy. Steve made it a smooth transaction. Would highly recommend this dealership and we will also return. From start to finish our experience was very easy. Steve made it a smooth transaction. Would highly recommend this dealership and we will also return. More

Amazing service experience Super impressed with my first experience here! Mark was my service agent and he was super helpful from start to finish. I was in and out in the expe Super impressed with my first experience here! Mark was my service agent and he was super helpful from start to finish. I was in and out in the expected time. I drove from Wilmington, NC just to bring car for servicing, as the Wilmington MB dealership is not a dealership I choose to work with.....I will be back next time my car needs serviced. Thank you! More

Damaged tire/rim Exceptional experience after tire and rim were severely damaged. Immediately accomadated us, incredibly professional and the repair to the very damage Exceptional experience after tire and rim were severely damaged. Immediately accomadated us, incredibly professional and the repair to the very damaged rim was outstanding. Great experience More

Lucky and thankful I was almost 40 miles from Myrtle Beach when a belt broke making the car hard to steer. Our plans was to vacation on Friday and leave on Sunday. My I was almost 40 miles from Myrtle Beach when a belt broke making the car hard to steer. Our plans was to vacation on Friday and leave on Sunday. My battery light can up on my dash stating I needed to get the car to the dealership. I called and talked with Mark to let him know I was on my way in a tow truck. Once I arrived, he took good care of me and was told I would be leaving the area on Sunday. He did an assessment of the car quickly and put a tech on the job. I appreciated everyone's effort to get me and my husband back on the road so our mini vacation was not ruined. I (we) were elated with the superior customer service and putting us 1st! More

Long Time Benz Lover Service was timely, just what we discussed. As busy as the service is Art made be feel like I was his only customer. What more could you expect. Act Service was timely, just what we discussed. As busy as the service is Art made be feel like I was his only customer. What more could you expect. Actually I must say the loaner was great and whoever washed the car did a great job. More

Vacation saved While on vacation in Myrtle Beach my engine light went on around 4:30 pm. I called Mercedes-Benz of Myrtle Beach and talked to a service representat While on vacation in Myrtle Beach my engine light went on around 4:30 pm. I called Mercedes-Benz of Myrtle Beach and talked to a service representative who"s name was Mark. I told Mark my problem and said I was scheduled to return to CT in two days with my grandchildren and was concerned about breaking down on the highway. I was told to come in the next day at 11 am. I was out of there by 1 pm with a peace of mind. I would like to add the cost was 0.00 it seems the Mercedes - Benz dealer in CT where I had it serviced did not install the intake box on properly. That is what I call service with a honest staff. More

Excellent service Service on Mercedes ML350 was excellent. Replaced faulty connectors, recalibrated front passenger seat and reprogrammed the SRS module. I was surpris Service on Mercedes ML350 was excellent. Replaced faulty connectors, recalibrated front passenger seat and reprogrammed the SRS module. I was surprised - very reasonable repair bill. More