Mercedes-Benz of Naples - Service Center

Shannon was terrific!Workmanship was amazing!First Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class profess Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! More

David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More

This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the staff even better and the service was outstanding. When I returned my loaner to pick up my 1 year old vehicle it looked as good if not better than new. All with a smile and a Thank You. More

This was my first service with my 2020 AMG GT63. Jackie was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always g was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always goes above and beyond in meeting my needs, helped me in getting my service scheduled. Kudos to both Scott and Jackie. More

Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More

Jackie Dressman is a phenomenal service person!!Always Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay with Mercedes Deb & Pat More

Tony my service advisor again excellent service as always. Will never let you down one of the most helpful, goes above and beyond.Thanks Tony always. Will never let you down one of the most helpful, goes above and beyond.Thanks Tony More

A crisis during Christmas week was averted by the timely and professional response of Daniel Resendes. Damage to our right rear tire Monday morning necessitated a total replacement for a difficult to locate and professional response of Daniel Resendes. Damage to our right rear tire Monday morning necessitated a total replacement for a difficult to locate tire. Daniel located a new tire by noon, and promised to have it delivered and installed by the next day. At 8am Tuesday morning he called to advise us the car was ready to go, including completing a service recall. Daniel was extremely helpful during a difficult time, and his great customer service was very much appreciated. More

Doug was outstanding as my service manager. I called to schedule an A 1 service that I was overdue for and they got me in the very next morning. I was told it would take a couple of hours and I was out w schedule an A 1 service that I was overdue for and they got me in the very next morning. I was told it would take a couple of hours and I was out with all services complete and my car washed and vacuumed in under two hours! Very nice dealership and each time I have been impressed with the service and ease of dropping my car off and picking up a loaner when we requested. More