"Great Customer Service"
Vito was awesome......I acknowledge that I am a perfectionist and not easy to please but Vito was understanding and bent over backwards to my requests.... Trade in value was very good and came to what I expected for my vehicle. I walked away feeling that I made an excellent purchase. Vito's ability to speak Spanish was also a great help. All members of this dealership are just super people. Very cordial and friendly staff. I actually sent them a friend who bought a Benz from them and she also found them to be pleasant to deal with. Will definitely recommend and buy my next MB from Mercedes of Natick !! Alex Zizza was very honest and knowledgeable...great person to deal with, he was the one to close the deal by giving me a reasonably good trade in-value. Francisco Robledo and Danny Kaboub were just the nicest guys....although I did not deal with them directly, they were always there when I visited to make sure I was being taken care of and helped. Just little things that make one feel like they are receiving VIP status any time they step in at Mercedes of Natick.
She is very helpful professional I will be recommending saena to all my freinds and we will be replacing our vehicles soon,we will purchase all new vehicles for our fleet
- Santangelo, Lynne321
Sales man, Vito, went above and beyond to help us locate the exact car we were looking for. Jamie from financing is top notch and always a pleasure to deal with.