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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
896 Reviews

896 Reviews of Mercedes-Benz of Sudbury - Service Center

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September 07, 2025

Brand new dealership with experienced,, knowledgeable service technicians who take care of you. Recommend for all after purchase needs. More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Mercedes-Benz of Sudbury responded

Hi Eugene, thank you for the review! We are so glad you enjoyed working with our team at Mercedes-Benz of Sudbury. We hope to see you again down the road! Safe travels!

September 01, 2025

Very professional! Kept me updated about my vehicle every step of repairing! Will definitely be back!! More

by candaceh43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilo Aho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Mercedes-Benz of Sudbury responded

Hi Candace, thank you for trusting Mercedes-Benz of Sudbury with your vehicle's repair needs. Your feedback means the world to us, and we hope to work with you again in the future! Safe travels!

September 01, 2025

Very professional and knowledgeable. Gave a great luxury experience one hopes to receive. Everything went exactly to plan with great communication. More

by ADN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your feedback about our team! It was wonderful having you here at Mercedes-Benz of Sudbury and we are grateful to have earned your business. Enjoy your new ride!

August 31, 2025

The dealership was clean, well organized and everyone was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. More

by Josephine Fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis (Dave) Tanzilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Garabedian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Mercedes-Benz of Sudbury responded

Josephine, thank you for sharing your experience at Mercedes-Benz of Sudbury! We hope to welcome you back for any future needs. Take care!

August 31, 2025

Thank you for your help in getting my sprinter van back on the road and running! More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Mercedes-Benz of Sudbury responded

Mark, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Sudbury!

August 28, 2025

Was previously a customer of a different dealership. Had an urgent need for a state inspection, called the store and they told me to come in. I was greeted by Manny and he took the car directly to the b More

by Steve G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Mercedes-Benz of Sudbury responded

Hi Steve, we're glad Manny could assist you so thoroughly! It's great to know you found the service efficient and transparent. We'll see you next time at Mercedes-Benz of Sudbury! Safe travels!

August 23, 2025

⭐⭐⭐⭐⭐ I had a wonderful experience at this dealership’s service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made More

by Alexmikaelyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
Aug 25, 2025 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience, Alex! We're thrilled to hear Joshua took such great care of you. We appreciate your business and your recommendation. See you next time at Mercedes-Benz of Sudbury!

August 21, 2025

Manny provided great service. I am pleased with the visit. The new dealership building also looks great. Thumbs up! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Mercedes-Benz of Sudbury responded

George, we love hearing that Manny provided such excellent service. We agree, the new building is beautiful! We thank you for your business and positive review! - Mercedes-Benz of Sudbury

August 21, 2025

He was super helpful and informative. He knows all the ins and outs of the car and makes sure we understand everything. Very helpful and nice More

by Brondskyb
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Mercedes-Benz of Sudbury responded

It's great to hear our team was so helpful and informative! Thank you for choosing Mercedes-Benz of Sudbury and for sharing this feedback. Safe travels!

August 19, 2025

Brand new facility, competent and friendly staff, big parts inventory (i.e. no waiting) and fair prices). More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilo Aho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Mercedes-Benz of Sudbury responded

Rob, thank you for sharing this fantastic review of Mercedes-Benz of Sudbury! It's wonderful to hear that you enjoyed our brand-new facility and were taken care of by our friendly team. See you next time!

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