Mercedes-Benz of New Rochelle

Exceptional dealership After visiting many dealerships in both westchester and greenwich, I ended up buying at this one due to the level of professionalism and reputation of After visiting many dealerships in both westchester and greenwich, I ended up buying at this one due to the level of professionalism and reputation of this particular dealership. Carlos listened to exactly what I wanted and although I came in to look at a completely different car he showed me one that was perfect for me. Sporty and luxurious ! I was at another dealership and had the salesman been as attentive to what I really wanted, (without me knowing the exact model) I might have ended up buying an Audi. Carlos was attentive to what I said I was looking for without being pushy. I'd highly recommend this dealership. More

Professionalism and customer care My wife and I were greatly impressed by the high level of professionalism shown by our sales person, and throughout the lease process. Thank you Merc My wife and I were greatly impressed by the high level of professionalism shown by our sales person, and throughout the lease process. Thank you Mercedes Benz of New Rochelle. More

new car experience What can I say but fantastic. Mr S. Martinez is the best of the best.He is more than a professional, he is a great human, kind, caring , and beyond What can I say but fantastic. Mr S. Martinez is the best of the best.He is more than a professional, he is a great human, kind, caring , and beyond reproach. Ms Marion Gray. P.S. Let me not forget to mention Mr J. Criss. I repeat all of the above. the best More

Thank you for great customer service. I just wanted to take a few minutes out of my busy schedule to thank Mr. Sergei Bukley for excellent customer service. I hope you were able to get pas I just wanted to take a few minutes out of my busy schedule to thank Mr. Sergei Bukley for excellent customer service. I hope you were able to get pass my initial poker face, but its hard out here for a woman in a world of car salesMAN. lol. Thanks again! More

purchased a 2015 S550 I must say going to Mercedes Benz of New Rochelle is perfect. The grounds are pristine the show room is amazing and the staff is very polite and frien I must say going to Mercedes Benz of New Rochelle is perfect. The grounds are pristine the show room is amazing and the staff is very polite and friendly. When dealing with Mike Longi, trying to come up with a perfect fit for my new purchase he really went out of the way to explain all my options and address my concerns. He truly is a professional. The vehicle i chose was a New 2015 S550 which i must say was a perfect choice. Thomas Rudaj the manager of the show room came over reviewed everything and was also very professional. He assured me that all is in good hands with mike longi which it was. I was introduced to the service department personnel should i have any questions. I must say this dealership is truly exceptional. More

Very positive I was considering other cars when I came in. Don struck an excellent balance of helping and explaining without being pushy or overbearing. He allowe I was considering other cars when I came in. Don struck an excellent balance of helping and explaining without being pushy or overbearing. He allowed the car to sell itself, which it did. He answered my questions, understood when I was not ready to decide, provided printouts of sample cars to help me zero in on the options that were important to me. When I came back he answered more questions and gave me more time with a car including, with manager's approval, a loaner car for a day to assure that I was comfortable with the decision. High marks for Don Fisher. (Have not yet dealt with Service Department or Parts.) More

Excellent service!! The clear and straight forward style of Mr. Nazario was a refreshing experience to have at a dealership. We were informed, treated with respect, and o The clear and straight forward style of Mr. Nazario was a refreshing experience to have at a dealership. We were informed, treated with respect, and our time was not wasted. Mr. Nazario is very knowledgeable and accommodated our taste as far as the equipment and commodities we wanted in our car. We are very happy with our C 300 4Matic with the cranberry red interior and all the perks that come with the sport package combined with the luxury package. It took 2 weeks to have our car delivered but it was worth the wait. Thank you very much to Mr. Nazario and the New Rochelle team! More

Making it Happen These guys "Make things Happen"! I have been searching for 2 months for the right Pre-Owned Mercedes Benz E350 wagon. I found lots of cars online, a These guys "Make things Happen"! I have been searching for 2 months for the right Pre-Owned Mercedes Benz E350 wagon. I found lots of cars online, and traveled hours to seek them out, but none of the dealers I visited really showed me that they were willing to do what it takes to make the purchase happen I found a wagon at MB of New Rochelle and worked with Carlos Nazario, and together with his team, they made this happen. Little things that normally are sticking points, these guys were willing to go the extra mile to make sure the used car I bought was as nice as a new car. I want to thank Bob Lasagne and Tom Rudaj, for standing behind Carlos and following through with everything they said they would do! Too often you only hear the complaints about Car Dealers, it is refreshing to have such a positive experience! Highly recommended !! More

Excellent Commitmentl! On June 1st, I brought home my 2015 GLA! I've leased Mercedes for the past 15 years from Goldens Bridge Mercedes Benz. I had a WONDERFUL sales per On June 1st, I brought home my 2015 GLA! I've leased Mercedes for the past 15 years from Goldens Bridge Mercedes Benz. I had a WONDERFUL sales person there who recently retired. So, when it was time to look for my latest Benz, I decided to give New Rochelle a try... again. I had tried New Ro twice before but they were never able to beat the deal I received at Goldens Bridge. Well this year, that ended with David Garcia. David is FANTASTIC. In our initial meeting, there was a hiccup that ultimately made me walk away from the car with all intention of returning in 2-3 months. However, despite the hiccup, I had decided to give New Ro another shot because of David. While it's clear that David works for Mercedes, I genuinely felt like he was working for ME, pushing to get the best possible deal and car to meet my needs. His commitment (aka persistence) resulted in selling me the car that I wanted at the price that I wanted 2 weeks after our initial meeting. Again, he's FANTASTIC. That said, I would definitely give Mercedes Benz of New Rochelle the opportunity to win your business. If David Garcia is an example of their overall sales team, you will not be disappointed! (By the way, I've had my cars serviced here for at least 5 years. The service is excellent. They you schedule your services quickly, ALWAYS HAVE A LOANER, communicate the status of your car while they have it AND RETURN YOUR CAR CLEAN.) More

Got 2! In short (and I don't review experiences other) we had such a great amazing when buying my wife a new GLK in April it made my decision easy to see Chr In short (and I don't review experiences other) we had such a great amazing when buying my wife a new GLK in April it made my decision easy to see Chris B to trade into my new vehicle in June. Amazing team and dealership. Easy to work with and no ridiculous sales tactics from them. More