Mercedes-Benz of New Rochelle
New Rochelle, NY
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Bobby was an outstanding professional with excellent interpersonal skills. He was very knowledgeable as well as friendly and relaxed in his mannerism. He took the time to listen to all my questions, a interpersonal skills. He was very knowledgeable as well as friendly and relaxed in his mannerism. He took the time to listen to all my questions, answering them in detail and had an excellent rapport with his fellow workers and managers. Bobby took extra care in meeting all our requests, in and out of the show room and he even went so far as to have our car rewashed before delivering it because it had rained after they had prepared the car for our arrival for the pick up time. I know that Bobby was instrumental in the conclusion of our buying our car at the Larchmont Mercedes dealership. Excellent job Bobby. More
Working with Robert was easy, everything went smoothly from the moment I stepped on the lot till I left with my new car. Working with Thomas in the financial aspects was easy as well. from the moment I stepped on the lot till I left with my new car. Working with Thomas in the financial aspects was easy as well. More
I was very pleased with the Mercedes Benz dealership of Larchmont. The sales representive was very friendly and informative. It was also a fast and easy process in getting my class C -300 Mercedes Benz c Larchmont. The sales representive was very friendly and informative. It was also a fast and easy process in getting my class C -300 Mercedes Benz car. I would highly recommend this dealership and sales representive to anyone interested in getting a Benz. More
Bobby was a pleasure to work with. I purchased the vehicle from mercedes benz of larchmont because of bobby and his professionalism. I would recommend this dealership to my family, friends and collea vehicle from mercedes benz of larchmont because of bobby and his professionalism. I would recommend this dealership to my family, friends and colleagues in light of this experience. More
Boby was great in his work and he was patient and explained everything. He was very kind and helpful.He gave us info about the car and he was able to bring the car on a day the store was closed. Boby explained everything. He was very kind and helpful.He gave us info about the car and he was able to bring the car on a day the store was closed. Boby was a good employee. More
My overall experience with Bobby Crosby of Larchmont was excellent. He was very thorough, completely fair and friendly. Everything he did went smoothly from the moment we walked in until we walked out wit excellent. He was very thorough, completely fair and friendly. Everything he did went smoothly from the moment we walked in until we walked out with our car. A true professional. More
As Always Mr Hopper ,Reese and Marie helped me with outstanding work .I never have a doubt in my mind when my ML is at the dealership truly exceptional dealership Thank you to everyone at service outstanding work .I never have a doubt in my mind when my ML is at the dealership truly exceptional dealership Thank you to everyone at service More
Bobby Crosby is incredible. He has to be the nicest and most genuine salesman I have ever met! He was cordial, polite, very customer service oriented - but was quick on his feet and got things done for me most genuine salesman I have ever met! He was cordial, polite, very customer service oriented - but was quick on his feet and got things done for me in a timely fashion. He sold me a certified benz (with some bells and whistles too:-) and exercised extreme patience with me (I can be a bit neurotic when it comes to big purchases). He worked with me for a few weeks to ensure I was completely satisfied with my every need re the vehicle (i came in for another but ended up with the one I REALLY wanted). Bobby demonstrated the highest level of attentiveness, courtesy and responsiveness - and overall, a genuine understanding of human nature. He understood this is a big purchase and regardless of the mercedes brand, he took the time to explain why the car model I purchased was a great opportunity BUT also took the time to give me some space and time for my husband and I to think about it. To be honest, if it weren't for Bobby's genuine understanding and patience (never pushing me), and high level of customer service (responsive, attentive, courteous) he provided us, I wouldn't have stayed with MB of Larchmont. I was prepared to go down the block to a leading competitor. I truly am appreciative of Bobby Crosby's qualitative salesmanship and highly recommend he be the person to go to if you are interested in purchasing a mercedes. You can rest assured he won't blow you any smoke, make you feel cheap or unworthy, and I can guarantee he won't make you feel like you are crazy if you can't decide on a specific exterior color! More
GREAT SERVICE, GREAT PEOPLE... We feel very pleased by GREAT SERVICE, GREAT PEOPLE... We feel very pleased by the service provided by Bobby. We were completly satisfied about term and transaction for R-C GREAT SERVICE, GREAT PEOPLE... We feel very pleased by the service provided by Bobby. We were completly satisfied about term and transaction for R-CLASS. Bobby gave us all the information, what we were looking for. The car we liked was out of our budget, We could not break a deal. We will go back for any future sales with Mercedes Benz Larchmont NY. More
Over the years I have purchased 8 MB vehicles. The purchase experience here was excellent in that I felt they would do exactly what they said and they did exactly that. I would give their new car sa purchase experience here was excellent in that I felt they would do exactly what they said and they did exactly that. I would give their new car sales as a 5 out of 5. I have not yet experienced their service dept as this was my first purchase there, but I expect the service and professionalism to be of equal quality. More