Mercedes-Benz of New Rochelle
New Rochelle, NY
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As soon as you walk into Mercedes-Benz of Larchmont, you realize that things are done differently at this dealership. You are greeted and treated with respect, and feel welcomed to do business. Their employ realize that things are done differently at this dealership. You are greeted and treated with respect, and feel welcomed to do business. Their employees were very courteous, and very patient with answering all questions and concerns. My Sales Representative always had a positive attitude, and was very dedicated in his work. Overall, I had a great experience and do recommend this dealership to anyone who values great customer service. More
Overall a very positive experience. Tom was very courteous and professional during the whole process that was extremely quick. There was not much haggling over the price or amenities as they were wi courteous and professional during the whole process that was extremely quick. There was not much haggling over the price or amenities as they were willing to negotiate and work on getting a deal done. Other dealerships that we visited were not as willing to work with us on closing the deal. When we went to pickup the vehicle there were a couple of issues with the car that were taken care of ASAP and very professionally. More
Mercedes at Larchmont is an outstanding dealership when it comes to service and quality. Emilio Alonso was precise in answering every question. I was contemplating two vehicles and with Emilio's assistan it comes to service and quality. Emilio Alonso was precise in answering every question. I was contemplating two vehicles and with Emilio's assistance I was able to select the car that best fit my needs and wants. I was amazed with the in depth knowledge that Emilio had for each vehicle that I was considering. No question was left unanswered. I applaud the exceptional service given by Emilio and the Larchmont staff. I strongly recommend Mercedes at Larchmont not only for the exceptional customer service but for employing such a dedicated employee as in Emilio Alonso. Once again, thank you Mercedes at Larchmont and most of all thank you Emilio! More
Bobby Crosby of Mercedes-Benz of Larchmont was an exceptional Sales-Rep. He made my buying experience comfortable and informative and when the deal was completed ensured the delivery of my C280 was e exceptional Sales-Rep. He made my buying experience comfortable and informative and when the deal was completed ensured the delivery of my C280 was everything I could ask for. I look forward to working with him and all the great people at MB of Larchmont again in the future. Rocco More
This was my first experience with this dealership. I had done quite a bit of research and looked at various locations before I decided to do business with them. Everyone was extremely courteous and willing done quite a bit of research and looked at various locations before I decided to do business with them. Everyone was extremely courteous and willing to answer any and all questions throughly. I would definitely purchase another vehicle and send friends and family to them as well. More
Overall I had a very good buying experience at this dealership. My Sales associate Sergio went above and beyond to help every need that I had. I am extremely pleased with my 2011 CLS550. I 100% would dealership. My Sales associate Sergio went above and beyond to help every need that I had. I am extremely pleased with my 2011 CLS550. I 100% would recomend Sergio and Mercedes Benz of Larchmont to anyone looking for a great deal and buying experince. Compared to the BMW dealerships I have dealt with in the past their is no comparison, this was hands down a better buying experience. More
I had a very good experience with the dealership, especially with Renee Bianco. She was very pleasant and informative. I have also been impressed with the Service Dept...I had one small issue but i especially with Renee Bianco. She was very pleasant and informative. I have also been impressed with the Service Dept...I had one small issue but it was resolved by the manager and the experience with the Service group has been great ever since. More
Overall, I had an excellent experience with this dealership. My car took a little longer to arrive than we anticipated, but they put me in a loaner car for two days until my car was ready. I also dealership. My car took a little longer to arrive than we anticipated, but they put me in a loaner car for two days until my car was ready. I also felt that the deal I got was a good one. John Ademaj made it clear to me that my business was important to him and he did everything he could to make this a positive experience. I would not hesitate to recommend Mercedes-Benz of Larchmont. More
Pleasant people, helpful - always came over to say hello for each visit. Took the time to explain things, made us feel we were the only ones in the showroom. They all made sure we understood the vehic for each visit. Took the time to explain things, made us feel we were the only ones in the showroom. They all made sure we understood the vehichle, the options and warantees. All done in a professional and cordial manner. I would recommend this dealership to anyone looking for a new/used vehicle. Ralph B. More
This is my second car purchase from Mercedes Benz of Larchmont. Having been in the sales industry myself (private planes), I am quite aware of sales industry and I cannot be more impressed with the leve Larchmont. Having been in the sales industry myself (private planes), I am quite aware of sales industry and I cannot be more impressed with the level of customer service at Mercedes Benz of Larchmont. Our sales representative, Emilio Alonso had originally helped me with the purchase of my first Mercedes at the Larchmont dealership - I had a previous Mercedes from another dealership. He is top notch. He is upfront, friendly, courteous, patient and informative. All the characteristics of a great salesman. In addition to Emilio Alonso, I have to note as well that the receptionists do a very fine job and I thought that the financial representative, Michael was a pleasure to deal with as well. This is why I returned to Mercedes Benz of Larchmont and I will do again in the future. More