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Mercedes-Benz of New Rochelle

New Rochelle, NY

3.6
640 Reviews

77 East Main Street

New Rochelle, NY

10801

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Showing 640 reviews

March 24, 2011

As soon as you walk into Mercedes-Benz of Larchmont, you realize that things are done differently at this dealership. You are greeted and treated with respect, and feel welcomed to do business. Their employ More

by adrian4perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Yewdell
March 24, 2011

Overall a very positive experience. Tom was very courteous and professional during the whole process that was extremely quick. There was not much haggling over the price or amenities as they were wi More

by ascenso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Yewdell
March 14, 2011

Mercedes at Larchmont is an outstanding dealership when it comes to service and quality. Emilio Alonso was precise in answering every question. I was contemplating two vehicles and with Emilio's assistan More

by mercedesglk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Alonso
Mar 15, 2011 -

Mercedes-Benz of New Rochelle responded

"Dear customer, Thank you so much for your review and kind words about Emilio Alonso. At Mercedes-Benz of Larchmont take great pride in our team and ensure that we deliver the utmost customer service to our clients. We are glad to hear Mr. Alonso was able to assist your precise questions and needs regarding a vehicle that best suites your needs. We appreciate your business and look forward to meeting your automotive needs for many years to come. Again, thank you for your recommendation of our establishment to your friends and family, we greatly appreciate your dedication. Please let us know if there is anything additional we can do for you. Best regards, The Mercedes-Benz of Larchmont Team /Pepe Auto Group

March 10, 2011

Bobby Crosby of Mercedes-Benz of Larchmont was an exceptional Sales-Rep. He made my buying experience comfortable and informative and when the deal was completed ensured the delivery of my C280 was e More

by Roccoinbklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Crosby
March 10, 2011

This was my first experience with this dealership. I had done quite a bit of research and looked at various locations before I decided to do business with them. Everyone was extremely courteous and willing More

by Madapple74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Crosby
March 09, 2011

Overall I had a very good buying experience at this dealership. My Sales associate Sergio went above and beyond to help every need that I had. I am extremely pleased with my 2011 CLS550. I 100% would More

by Sean K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Sergio Derpinski
March 05, 2011

I had a very good experience with the dealership, especially with Renee Bianco. She was very pleasant and informative. I have also been impressed with the Service Dept...I had one small issue but i More

by amatofra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Bianco, Renee Bianco
March 04, 2011

Overall, I had an excellent experience with this dealership. My car took a little longer to arrive than we anticipated, but they put me in a loaner car for two days until my car was ready. I also More

by denised311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ademaj, Jay Criss
March 02, 2011

Pleasant people, helpful - always came over to say hello for each visit. Took the time to explain things, made us feel we were the only ones in the showroom. They all made sure we understood the vehic More

by benzenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Crosby - Sales; Robert & Mark - Mgrs
Mar 10, 2011 -

Mercedes-Benz of New Rochelle responded

Dear Ralph B, Thank you so much for your review and kind words about Bobby Crosby and our Managers. At Mercedes-Benz of Larchmont take great pride in our team and ensure that we deliver the utmost customer service to our clients. We are glad to hear you've always had a consistent and pleasurable experience with us. Please let us know if there is anything additional we can do for you. Thank you for recommending us as a premier Mercedes-Benz dealership. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best regards, The Mercedes-Benz of Larchmont Team Pepe Auto Group

February 28, 2011

This is my second car purchase from Mercedes Benz of Larchmont. Having been in the sales industry myself (private planes), I am quite aware of sales industry and I cannot be more impressed with the leve More

by ABulf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Alonso
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