Mercedes-Benz of North Haven

Service Department is excellent. It provides prompt, thorough, efficient, friendly and reasonably priced service. The entire staff is quite professional and customer oriented. I highly recommend this de thorough, efficient, friendly and reasonably priced service. The entire staff is quite professional and customer oriented. I highly recommend this dealership. More

There was no loaner vehicle available, which was an inconvenience. My vehicle was kept overnight and having a loaner would have been of great convenience. inconvenience. My vehicle was kept overnight and having a loaner would have been of great convenience. More

The service was excellent, beginning with the schedule, then having Scott explain the repairs needed and the cost. I really appreciate Scott's effort to let me know when the next repair could be done and then having Scott explain the repairs needed and the cost. I really appreciate Scott's effort to let me know when the next repair could be done and following through with service on the ordering of parts. Great job and timing was accurate also. More

Everyone so friendly and helpful! They really want out of their way to get me into my first Mercedes! It won't be my last! their way to get me into my first Mercedes! It won't be my last! More

I brought my car in for a recall repair and from start to finish everything was excellent. They greeted me when I pulled into the bay and everything was so smooth. They told me where to pick up my loaner c finish everything was excellent. They greeted me when I pulled into the bay and everything was so smooth. They told me where to pick up my loaner car and Nicole is a huge asset to the service department in my opinion. John was my advisor and was very clear on what I should expect and he did everything he told me he would and when he would. I have been having my cars serviced at that dealership for about 27 years and they have always been first class in every aspect of the automotive business. It is a first glass organization. More

Great experience with PJ and the sales team. It was easy dealing with Justin and a real smooth transition over to PJ. They work well together. dealing with Justin and a real smooth transition over to PJ. They work well together. More

It is always an amazing experience to work the MB of north haven service team. They are knowledge, helpful, and extremely responsive. It is quite different from other service centers. north haven service team. They are knowledge, helpful, and extremely responsive. It is quite different from other service centers. More

This is my 2nd Mercedes from Michael & I would not go anywhere else! Picked up my new AMG CLA45 after he held my hand through the entire ordering process to get the exact car I wanted! Then I picked up anywhere else! Picked up my new AMG CLA45 after he held my hand through the entire ordering process to get the exact car I wanted! Then I picked up the car and no sales pitches for extra items just follow the deal we made and drive away! This is the best car buying experance of my life (I'm 64) and I have purchased a lot of cars! More

Friendly and professional. Steve was a pleasure to work with, very responsive to our needs. Always calling back on time. Looking forward to keep doing business with Mercedes of New Haven. with, very responsive to our needs. Always calling back on time. Looking forward to keep doing business with Mercedes of New Haven. More

I’ve been dealing with this dealership for over 20 years, I have always had good customer service ,reliability and generally helpful staff. Good lease renewal experience I have always had good customer service ,reliability and generally helpful staff. Good lease renewal experience More