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Mercedes-Benz of North Haven
North Haven, CT
1,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,043 reviews
April 13, 2021
I was 10 min late due to a Doctors appointment where I was delayed by 40 min. I called ahead to let Mercedes know this, also I wanted to top up the gas, which I did before turning the loner vehicle in. T was delayed by 40 min. I called ahead to let Mercedes know this, also I wanted to top up the gas, which I did before turning the loner vehicle in. The service person checking me out behaved cross with me despite my apologies and despite the front desk telling me it would be ok after I explained why I was running a bit late. I was disappointed that I was received with a poor attitude since my being a few minutes late was not intentional. Also I did not want to leave my car parked on your lot over the weekend since your not open on Saturday’s Thank you M.T. Coleman More
by mktconcepts
Verified CustomerEmployees Worked With
Nicole Somers, John Ramos
Helpful April 13, 2021
The people I met where very friendly and knowledgeable. It’s great that you can track the stage the service is in that helped me in planning my movement. It’s great that you can track the stage the service is in that helped me in planning my movement. More
by SAMCHUKS
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
April 13, 2021
Great customer service and socially distant. The loaner vehicle was very clean and nice. My suv was washed and repaired in no time at all. vehicle was very clean and nice. My suv was washed and repaired in no time at all. More
by carla.howard
Employees Worked With
John Ramos, Zane Honious
April 12, 2021
The salesman, Micheal Polveve, was very knowable about all Mercedes models. .He was helpful in helping us choose the auto we purchased and very respectful all Mercedes models. .He was helpful in helping us choose the auto we purchased and very respectful More
by Jmdowaliby
Employees Worked With
Micheal Jordon, Michael Polvere
April 12, 2021
Mercedes-Benz of North Haven is by far the most professional Mercedes-Benz dealership I have dealt with and I’ve been driving Mercedes-Benz for over 30 years. Their service is top shelf and stand b professional Mercedes-Benz dealership I have dealt with and I’ve been driving Mercedes-Benz for over 30 years. Their service is top shelf and stand behind their work and product 100%. I would highly recommend them More
by ssoto
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
April 12, 2021
I am satisfied the way the service went. Everyone that I dealt with, were very professional, polite and friendly. It was a good experience. Over all, I liked the way things went, dealt with, were very professional, polite and friendly. It was a good experience. Over all, I liked the way things went, More
by TONY@SURFCT.COM
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
April 12, 2021
Excellent customer service from the salesman to the detailing department to the financial department all were so knowledgeable and pleasant to deal with. Very impressed! detailing department to the financial department all were so knowledgeable and pleasant to deal with. Very impressed! More
by mbjb78
Employees Worked With
Can’t remember his name but the manager of the detailing department , Muhammad Sabir, Russ Karkachov, Don Shepard
April 12, 2021
Fantastic dealership! Friendly, clean, professional, great selection and most importantly low pressure. Michael Polvere was exceptional. Russ in finance was quick and efficient which was greatly appreci great selection and most importantly low pressure. Michael Polvere was exceptional. Russ in finance was quick and efficient which was greatly appreciated. More
by lauriedaigle550
Employees Worked With
Russ Karkachov, Michael Polvere
April 12, 2021
I can say the best things about people that worked there. Answer all my questions provide best service very professional. I will recommend to my friends to purchase car there. Answer all my questions provide best service very professional. I will recommend to my friends to purchase car there. More
by Fatima
Employees Worked With
Levius Kingsman
April 12, 2021
I am so grateful to Steve Curina and the administration at MB of North Haven. It turned out that my car that I purchased in August had an unplanned acceleration problem which caused me to be in two accide at MB of North Haven. It turned out that my car that I purchased in August had an unplanned acceleration problem which caused me to be in two accidents. Mercedes Corporate was unable to find the cause of the problem. My car came out of the body shopTuesday afternoon. I explained to Steve that I felt unsafe in that car and we discussed my getting a different car. Steve was wonderful. He helped me replace the car with a newer model. I will be a loyal customer I had a newer car in 21 hours after my visit. Thank you!!!! Sue Sousa More
by ssous4977@aol.com
Employees Worked With
Muhammad Sabir, Timothy Kang, Steve Curina
