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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

April 15, 2021

Zane kept me informed explained what was found and treated me as a customer should be treated. I was impressed with his professionalism and his effort to accommodate my needs. More

by TERRYFM48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear, Terry, that Zane was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven!

April 15, 2021

Pleasure to be part of this dealership. Great experience with staff and service. Always on time , dedicated and willing to offer good deals on sales. More

by Katrina Lichwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

Katrina, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2021

Had a great experience. Alberto was fantastic and patiently went through all the features of the car with us. He is one of the main reasons we would recommend this dealerships over others in the stat More

by nomitabhawal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto was absolutely wonderful. , Muhammad Sabir, Timothy Kang, Peter Pearce
Apr 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 14, 2021

Zane communicated very well with me about my service‘s milestone— it made me feel more comfortable about my transaction. I also appreciated the fact that my vehicle was clean when I got it back. More

by vontaefletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos, Zane Honious
Apr 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your thoughts about your experience with Zane here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! Please let us know if we can be of any more assistance, Fletcher!

April 14, 2021

Excellent service snd John is very good and 😌 works hard to make things easy when you need to bring your car in for service quickly More

by CAD21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2021

mr ericksen is a very professional and knowledgeable service representative. having someone of his caliber working for north haven mercedes benz dealership, only highlights the dealership’s commitment t More

by Grandpa Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Apr 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this five-star review, Tony. We're happy to hear that Bobby was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2021

Very nice & friendly customer service..This crazy days Very nice & friendly customer service.. This crazy days They really work hard , they try to finish job as soon as possible.appreciate for the hard wo More

by ISMAILYILMAZZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ramos
Apr 14, 2021 -

Mercedes-Benz of North Haven responded

We appreciate you taking the time to leave us his fantastic, five-star review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven.

April 14, 2021

All the folks are Friendly and the facility is very clean. From driving up to driving out the process is very efficient. Overall great communication. More

by Forman.tony
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Bobby Ericksen
Apr 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and five-star rating means a lot to us. We're glad we were able to help, and we hope to see you again! Thank you, Tony!

April 14, 2021

They are excellent at finding the problem and they have fixed it right away however the only issue is they are expensive other than that the people there were great they have cleaned the car More

by azaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

We appreciate your business and our team looks forward to serving you again soon!

April 13, 2021

Great service. Had some outlying costs that they picked the tab up on for me. Great rental, clean and efficient. Worked with my schedual to assure satisfaction More

by HUNAINALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 13, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zane met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come!

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