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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

January 20, 2021

Wonderful experience purchasing our new GLE at Mercedes Benz of North Haven. We visited other dealers because of available inventory, but ended up returning to Peter Pearce to quickly find us the right ca More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
January 19, 2021

Found our E300 on the website and made our purchase that same day. Our sales manager, Peter Pearce, was and still is very professional, knowledgeable, and patient answering all our questions and help learni More

by Steve M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
January 12, 2021

A wonderful buying experience for our first Mercedes. The sales team was wonderful - very helpful, knowledgeable and willing to work with us to find the perfect car for our needs. More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius Torres, Matthew Dellavecchia
January 03, 2021

I went there for an airbag recall. The scheduling was fairly easy. In addition I needed to get an key. Everyone friendly and knowledgeable. Excellent customer service; More

by Ann-Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
January 01, 2021

Easy to schedule appointment. Quick check in and easy check out in midst of COVID. Nice loaner car and service on my vehicle was excellent as always. More

by mfmattei1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
November 19, 2020

Excellent customer care my service manager is wonderful, his name is Matthew he took good care of my care he explained everything to me i recommend him More

by kbadmus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
October 19, 2020

The car was in for air bag recall. Everything went quite well! A loaner was provided and I was in & out very quickly. Wife was very happy because was washed! Thank you for great service! More

by Bill
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
October 12, 2020

Very professional, courteous and efficient. Staff is very friendly and appears appreciative of my business. Partly as a result of past excellent experiences with the service department in January 2020 I purc More

by warrenkatehowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jordan, Matthew Dellavecchia
October 04, 2020

Excellent dealership. Expensive but that is MB. They are being reasonably careful with COVID, not perfect, but better than many. We have patronized this dealership for some 30 years and certainly will More

by wsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dellavecchia
September 07, 2020

Excellent as usual.Very accommodating. are used to lease RMD‘s from Fairfield until I tried North Haven and experienced Mike as a service manager. As long as he is there we will continue to lease from North More

by letizia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike service manager
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