Mercedes-Benz of North Olmsted

Outstanding Experience We had an outstanding experience when we recently purchased our third Mercedes from MBNO. Everyone we dealt with was extremely professional, helpful We had an outstanding experience when we recently purchased our third Mercedes from MBNO. Everyone we dealt with was extremely professional, helpful and courteous. Our Sales Consultant, Cindy Harley, went overboard to make sure we had a positive buying experience. She was very knowledgeable, friendly and responsive to our needs. Since the CLC300 we were looking for was not on the lot, Cindy, along with Brand Manager Terry Billias, worked tirelessly to find us the vehicle at another dealership. Our delivery process was also handled quite efficiently, thanks to Cindy, Business manager Sam Pickering, and Lead Delivery Specialist Jon Lawrence. All in all, this was one of our best vehicle buying experiences ever, which is a credit to the very dedicated and passionate employees mentioned above. Thank you, Alice and Don More

Flawless I have purchased three cars . A 2012 E350,2014 E350 and now a 2016 C300. My first salesman was Mike Thomas he was exceptional. He was very professi I have purchased three cars . A 2012 E350,2014 E350 and now a 2016 C300. My first salesman was Mike Thomas he was exceptional. He was very professional he sold me my first Mercedes . My last two I purchase from Alan Goldstein. He is phenomenal. I tell them exactly what I'm looking for and he brings it out to my house . He is a man about business and keeps it very professional. Matt in finance is also a man about business. My car is service there , they pick them up and bring them back washed and ready to ride. More

A Great Experience Alex not only took care of us very well while having a very busy day. He also helped us out the door in record time with our new Mercedes. Alex not only took care of us very well while having a very busy day. He also helped us out the door in record time with our new Mercedes. More

Friendly and Honest Corey was very knowledgeable and very professional. It was a pleasure doing business with him and will continue to purchase vehicles from him in the Corey was very knowledgeable and very professional. It was a pleasure doing business with him and will continue to purchase vehicles from him in the future. Bill Horvath in the Service Department made me feel confident on having my vehicle serviced. More

When you think Mercedes you think one of the best...right? I purchased a CPO 2012 Mercedes GLK 350 w/ about 36,000 miles a couple of weeks before Christmas and since then (about 3 1/2 months) i've had the vehi I purchased a CPO 2012 Mercedes GLK 350 w/ about 36,000 miles a couple of weeks before Christmas and since then (about 3 1/2 months) i've had the vehicle in service 7 times. Thank goodness for the CPO warranty, otherwise I would have had to pay thousands of dollars out of pocket for repairs on a vehicle that supposedly went through a "rigourous" inspection prior to sale. I would never recommend this dealership to anyone looking to purchase a used vehicle. They will doctor up a vehicle to make it test drive presentable so they dont have to make any repairs that will show up on Carfax (because who wants to buy a piece of crap that has a ton of service records?) and sell it to some sucker (i.e. Me) who will unfortunately take a loss on the vehicle because of all of the repairs that need done. Definately not what I expected for my first (and now most likely last) Mercedes purchase. More

leased 2016 C300 Drew and the staff are very helpful from the minute you walk in the door, to the time you leave with your new car. They take time to explain the paper Drew and the staff are very helpful from the minute you walk in the door, to the time you leave with your new car. They take time to explain the paperwork and make sure everything is understood before proceeding. I hope to build a long lasting relationship with this dealership and hope others do the same. More

Terrific experience Alex was very knowledgeable and very professional. It was a pleasure doing business with him and will continue to purchase vehicles from him in the fu Alex was very knowledgeable and very professional. It was a pleasure doing business with him and will continue to purchase vehicles from him in the future Thankvyou More

Great Selection & Knowledgable Staff I bought a vehicle from Corey, & I have had the pleasure of meeting with a lot of the staff here. Bill Horvath in Service is ACES. I have been allov I bought a vehicle from Corey, & I have had the pleasure of meeting with a lot of the staff here. Bill Horvath in Service is ACES. I have been allover the country buying cars & this group is the best. They stand behind the product... That's all that matters. price is nothing compared to that. No headaches ! Nice Job Bernie on a Great Team Thank Again More

2016 GLE 350 4 Matic Custom Order The Bernie Moreno Companies have made car buying very easy in the Cleveland Area. My Wife and I just had a wonderful experience working with Drew Dun The Bernie Moreno Companies have made car buying very easy in the Cleveland Area. My Wife and I just had a wonderful experience working with Drew Dunleavy on ordering a GLE to our specifications. While they have an extensive inventory on site, we had some unique options we were looking for and Drew worked hard to meet our needs. He changed the options of a car that was about to be produced so we could get what we wanted, with a very quick turnaround time. With every question along the way Drew was very prompt and thorough with an answer. The dealership was very friendly, entertained our two young daughters, and made every accommodation possible to earn our business. Not only did we have a great experience buying from Drew and North Olmsted Mercedes, my wife loves her new GL 350. Thanks Drew! More