Back

Mercedes-Benz of North Olmsted - Service Center

North Olmsted, OH

not yet
rated
15 Reviews

15 Reviews of Mercedes-Benz of North Olmsted - Service Center

Sort by
September 09, 2021

The customer service that I received from the service department representative was the WORST. I was traveling and needed quick tire maintenance. I was told to show up at 8 am for express service. Upon a More

by cbeddard72
Overall Experience
Recommend Dealer
No
Employees Worked With
Sean Cinalli
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Stacey was a pleasure to work with. She was knowledgeable, attentive and informative. She made my Mercedes service call experience a pleasure.. I recommend that you clone her! Lol! More

by Hector
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Narovec
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Cody is an Expert in Service. Superior, swift, friendly Customer Service. I am largely a returning MB Customer because I can trust Cody’s guidance. Thank you. More

by Kelley R.
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cody Shimell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

This dealer sold my private information to CarFax.I am This dealer sold my private information to CarFax. I am outraged. It was a foolish thing to do and shows lack of common sense and ethics. More

by Angry Benz Owner
Overall Experience
Recommend Dealer
No
Employees Worked With
Sean Cinalli
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2019

Bought a new van. I had extensive repairs required, advised by mechanic, am impressed with the staff attentiveness and attention to detail. Bought new on a value judgem More

by Sidney$99
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
And the service tech who was awesome - I do no know how to spell his name? Sprinter tech BOSS..., Nick Walter
December 13, 2017

First service on our Sprinter will be our last! Called to schedule first service, oil change, and tire rotation. No problem we are told, we have an opening tomorrow. 5 hours and $300.00 plus later More

by donewith MERofNO
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bryant
October 15, 2017

When in for a service great people to work with I ended up buying a car also the service department is great and so is the salesman and the general manager everyone was just perfect More

by Mikeyo1960
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Schwark, Shawn Blum, William Keller, Jesse Lee
August 31, 2017

A-1 service The entire staff was personable & professional from the moment I step into the showroom floor. From the receptionist to the sales, service & finance p More

by Ted vance
Customer Service
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Donald LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Lee
July 12, 2017

Service The tire replacement on my car was quick and easy, wonderful salesmen and management. I can always count on the people of this dealership to get the j More

by karend456
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Paradis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helder Rosa
June 04, 2017

Superb service I was pleasantly surprised by the service delivered at this Mercedes dealer and the conversation/recommendations discussed with service representative More

by Cargal
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Javaras
1
1 - 10 of 15 results