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Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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524 Reviews of Mercedes-Benz of Northlake

October 28, 2021

Paul Alfeiri continues to go above and beyond to take care of us! Thanks Paul! More

by KRISFOUTCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alfieri
Oct 29, 2021 -

Mercedes-Benz of Northlake responded

Krisfoutch, we're glad to hear you enjoyed your visit.

October 24, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. Mercedes Northlake was efficient but also made sure that everything was covered at the best price in town. I recommended anyon More

by Rpark23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collins
Oct 25, 2021 -

Mercedes-Benz of Northlake responded

Rpark23, we're glad to hear you enjoyed your visit.

September 28, 2021

Rachel and Zahrea thanks for the wonderful service. You Rachel and Zahrea thanks for the wonderful service. You are both awesome. Rachel, my sales person and Zahrea showed me how to use my car. More

by Ivy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson, Rachel Westmoreland
Sep 30, 2021 -

Mercedes-Benz of Northlake responded

Ivy, we're glad to hear you enjoyed your visit.

September 25, 2021

Demarco crump is the best. I’m totally satisfied with the service he provided me. More

by Rosie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson
Sep 27, 2021 -

Mercedes-Benz of Northlake responded

Hello Rosie, thank you; we appreciate your feedback!

September 23, 2021

I would recommend Demarco Crump, he is very helpful,and he always will make sure he take care of me when i need him, very professional. Thank you for all your help. More

by cjezack1
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 23, 2021 -

Mercedes-Benz of Northlake responded

Hello Cjezack1, thank you; we appreciate your feedback!

September 22, 2021

Demarco Crump always takes care of us over the years. Thank you Demarco for all of your help! More

by KRISFOUTCH
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 23, 2021 -

Mercedes-Benz of Northlake responded

Krisfoutch, we're so glad that we were able to go above and beyond your expectations!

September 20, 2021

Complete team work, technology for communication and customer service. Our Service and Sales teams were great. We have two Mercedes that are serviced out of Charlotte for us in Blowing Rock. Also, purc More

by tgupton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Linares
Sep 21, 2021 -

Mercedes-Benz of Northlake responded

Hello Tgupton, thank you; we appreciate your feedback!

September 19, 2021

Chris Linares in the Service Dept was excellent. The attention to detail, customer focus and desire to resolve my problem showed...This is what I expect from the folks at Mercedes Benz of Northlake.High More

by rmcm4715
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunhaney, Christopher Linares
Sep 20, 2021 -

Mercedes-Benz of Northlake responded

Thank you; we appreciate your feedback!

September 19, 2021

I had an awesome experience at Mercedes Benz Northlake from start to finish. My salesman, Bradley Coppola was very attentive and knowledgeable. I am completely satisfied with my purchase. More

by Demetria M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
Sep 20, 2021 -

Mercedes-Benz of Northlake responded

Demetria M., we really appreciate your feedback!

August 31, 2021

Nicholas Collins provided excellent service, Pleasant gentleman, what I asked, he checked, provided additional information. Thank you for providing excellent customer service. Lady Cynthia Kelly More

by Lady Cynthia Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collins
Sep 10, 2021 -

Mercedes-Benz of Northlake responded

Thank you; we appreciate your feedback!

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