Mercedes-Benz of Northlake

Nick Collins is always responsive to calls and messages, answers all my questions x and is so professional. Dealership clean, fast, and wok is done right the first time. answers all my questions x and is so professional. Dealership clean, fast, and wok is done right the first time. More

My battery died on a Saturday four weeks ago. After getting a jump start I called MB of Northlake and they kindly scheduled an appointment that afternoon. Chris Linares was my service advisor. They add getting a jump start I called MB of Northlake and they kindly scheduled an appointment that afternoon. Chris Linares was my service advisor. They added me on to their schedule. I may have been the last customer and kept the staff over but I left happy with a new battery. Thank you! More

DeMarco Crump, our service advisor, was very conscientious in dealing with us. He phoned with updates on the progress of our repair. DeMarco is always pleasant and provides us with a feeling tha conscientious in dealing with us. He phoned with updates on the progress of our repair. DeMarco is always pleasant and provides us with a feeling that whatever the problem is, he will keep on top of the problem. My husband and I like him!!! More

Best car purchasing experience I have ever had. I would highly recommend Mercedes Benz of Northlake dealership and our salesperson, John Sims to anyone looking for a new car. The staff was very friendly an highly recommend Mercedes Benz of Northlake dealership and our salesperson, John Sims to anyone looking for a new car. The staff was very friendly and professional. The process was easy, clean and efficient. More

Nicholas Collins always provides such excellent customer service. He's attentive, professional and explains things on a level I understand. I highly recommend this dealership! service. He's attentive, professional and explains things on a level I understand. I highly recommend this dealership! More

Excellent Customer Service provided by our salesperson,, Bradley Coppola, the manager, Brad, and finance, Joe. We were very pleased overall as this was a car purchase for my Mom. She is not a car buyer an Bradley Coppola, the manager, Brad, and finance, Joe. We were very pleased overall as this was a car purchase for my Mom. She is not a car buyer and the care and professional courtesy extended to us is greatly appreciated. Thank you, Melody More

Hendrick Mercedes Benz of Northlake - Service is consistently great throughout my more than 10 years experience with Hendrick MB of NL. Also recommend Taylor Martino (Service Advisor) very professio consistently great throughout my more than 10 years experience with Hendrick MB of NL. Also recommend Taylor Martino (Service Advisor) very professional and customer focused. More

Rachel & Mike did an awesome job in presenting me with my new vehicle. Highly recommend. new vehicle. Highly recommend. More

John Sims provided great service and was very personable throughout the entire buying process. They provided excellent quality and trade-in value. Couldn’t say better things! throughout the entire buying process. They provided excellent quality and trade-in value. Couldn’t say better things! More

Mr Martino went above and beyond to help us! He even scheduled our Uber from and back to the dealership I’ll give high tumbs up for a great service!!! Northlake Charlotte service dept!!! scheduled our Uber from and back to the dealership I’ll give high tumbs up for a great service!!! Northlake Charlotte service dept!!! More