Mercedes-Benz of Northlake

Awesome, professional buying experience with Bradley Coppola. He worked several weeks to help me find the perfect SUV for my needs. He made our first visit to Mercedes Benz of Northlake worth the driv Coppola. He worked several weeks to help me find the perfect SUV for my needs. He made our first visit to Mercedes Benz of Northlake worth the drive and we will definitely be back when it’s time to purchase another MB. More

Mr. DeMarco Crump went above and beyond to ensure that I understood the immediate items that needed to be addressed and provided me with a detail timeline for other identified items. I was very pleased with understood the immediate items that needed to be addressed and provided me with a detail timeline for other identified items. I was very pleased with the level of professionalism and details provided to me. I will be returning for all future services and repairs where needed. More

Demarco Crump is a great service advisor. He keeps me updated on progress, alerts me to anything the mechanics discover, and make sure everything runs smoothly. updated on progress, alerts me to anything the mechanics discover, and make sure everything runs smoothly. More

Nick Collins provided me with exemplary customer service. He took great care of my annual service appointment from when I walked into the Service Department to when my vehicle was delivered back to me. Pleas He took great care of my annual service appointment from when I walked into the Service Department to when my vehicle was delivered back to me. Please let the Service Manager know Nick is the best they have!!! More

Overall a great experience, highly recommended. Al is a great delivery driver, courteous and delivered in a timely manner. Dealership was clean and staff was courteous. great delivery driver, courteous and delivered in a timely manner. Dealership was clean and staff was courteous. More

Excellent customer service from dealership....always professional and willing to go the extra mile...Bradley is A++++. Nancy in finance is A++. Great dealership to go to. professional and willing to go the extra mile...Bradley is A++++. Nancy in finance is A++. Great dealership to go to. More

Good dealership. Made the purchase process very easy and relaxed. My wife and I didn't feel pressured or like we were taken advantage of. relaxed. My wife and I didn't feel pressured or like we were taken advantage of. More

Al was friendly, courteous and delivered the parts we needed in a timely manner. We appreciate his quick service. Thank you, from Silvers Auto Service. needed in a timely manner. We appreciate his quick service. Thank you, from Silvers Auto Service. More

We had an awesome experience at MB Northlake! Garrett Michael was very knowledgeable and patient. Nancy Wilkinson is the reason we came to Northlake! She is fabulous! We also appreciated the help of Zahr Michael was very knowledgeable and patient. Nancy Wilkinson is the reason we came to Northlake! She is fabulous! We also appreciated the help of Zahrea Stevenson. She went above and beyond in answering questions for us! What a great team! Thank you! More