Back

Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

Directions

By Type

524 Reviews of Mercedes-Benz of Northlake

October 04, 2020

The entire team was great! Gave us awesome personal attention. Bradley was very professional and attentive to our questions. We wound definitely be coming back More

by shelmick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Zahrea Stevenson
Oct 07, 2020 -

Mercedes-Benz of Northlake responded

Hi shelmick, thank you so much for sharing your 5-star review! Kind words like this give us motivation and help us ensure we provide high-quality care. We appreciate you!

September 25, 2020

Mercedes Benz Northlake is a superb dealership to purchase or lease a vehicle! Salesman John Sims was very helpful, attentive and caring! Karen Peters NC More

by oneluvpose225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson, John Sims, Zahrea Stevenson
Sep 29, 2020 -

Mercedes-Benz of Northlake responded

Hi Karen, thank you for sharing your 5-star review with Mercedes-Benz of Northlake. We are happy to hear John along with Nancy and Zahrea made your new vehicle purchase process easy and memorable! Please let us know if there is anything else we can assist you with in the future!

September 24, 2020

I had the best of experience with MB of Northlake. This is my second vehicle from here, because they care. Bradley Coppola and Nancy Wilkinson & Rachel West Moreland are heaven sent. I promise they will ge More

by Brittnee.Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Nancy Wilkinson, Rachel Westmoreland
Sep 25, 2020 -

Mercedes-Benz of Northlake responded

Hey Brittnee, thank you for sharing your positive experience with Mercedes-Benz of Northlake! We couldn't agree more, Bradley, Rachel and Nancy are the dream team and always want the best for their customers! We are happy Bradley was able to assist you in locating the perfect vehicle and made this process a lot easier. Thank you for continuing your loyalty and being part of the MBNL family!

September 17, 2020

An absolutely great experience with Hendrick, Mercedes benz at Northlake. Bradley Coppola went above and beyond to work a great deal, and make us feel like family. I had been looking for the perfect car f More

by Amy G White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Williams , Bradley Coppola
Sep 23, 2020 -

Mercedes-Benz of Northlake responded

Amy, we are honored to receive your 5-star review! Thank you for taking the time to share your great experience with Bradley and the rest of our team at Mercedes-Benz of Northlake! We are happy to have been a part of making your son's dream come true! Please let us know if there is anything else we may assist you with in the future! Have a great day!

September 16, 2020

Bradley Coppola was a professional courteous and considerate sales associate. He picked my family and myself up from the airport and took us directly to our new car. More

by T Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Nancy Wilkinson
Sep 17, 2020 -

Mercedes-Benz of Northlake responded

Hi T Harris, thank you for taking the time to share your experience with Mercedes-Benz of Northlake. We are so happy to hear Bradley went the extra mile to provide the best or nothing experience! We will be sure to pass along your kind words about Bradley and Nancy to the team. Have a great day!

September 12, 2020

Paul was a pleasure to work with. He was the reason I wanted to do business with Mercedes of Northlake. A true professional. Thank you More

by Young3501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Finanace, Paul Alfieri
Sep 15, 2020 -

Mercedes-Benz of Northlake responded

Hi Young3501, thank you for sharing your experience with Mercedes-Benz of Northlake! We are thrilled to hear Paul was a prime factor behind your purchase with us! Please let us know if there is anything we can assist you with in the future.

September 10, 2020

Always a great experience and continuity of care. Demarco is a great service rep and the whole NorthLake Mercedes crew is great every visit never disappoints More

by curtis_yng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 10, 2020 -

Mercedes-Benz of Northlake responded

Thank you so much for sharing your positive review, curtis_yng! We are happy to hear DeMarco always takes great care of you during your service visits. It brings us great joy to read such kind words and high ratings! Please let us know if there is anything we can do to assist you in the future!

September 09, 2020

Mr Crump is awesome professional and took care of my car needs as always so happy to have a awesome car dealership and working with great staff More

by mananarivera68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 10, 2020 -

Mercedes-Benz of Northlake responded

Hi Mananarivera68, we're so glad that we were able to go above and beyond your expectations! It's experiences like your's that really keep us motivated!

September 04, 2020

I agree with my wife's review about the same. We had a wonderful experience with your staff members at Northlake and they went all out to make it a pleasant experience. More

by Grisham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Williams, Mike Massotti, Zahrea Stevenson, Rachel Westmoreland
Sep 07, 2020 -

Mercedes-Benz of Northlake responded

Hi Grisham, thank you for positive review! We are happy to hear about your wonderful sales experience with our sales staff! Please let us know if there is anything else we may assist you with in the future!

September 04, 2020

I had the opportunity to work with Bradley Coppola, and I couldn’t have had a better experience. He knew exactly what features I would care about and demonstrated rather than sold to me. He is extremely pers More

by slrader2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Williams, Bradley Coppola, Joseph Burka
Sep 07, 2020 -

Mercedes-Benz of Northlake responded

Hi slrader2, we truly appreciate your 5-star ratings! Bradley and Joe are role models to their peers in delivering the best of nothing experience! We're happy we could meet your expectations!

...
18
...