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Mercedes-Benz of Northlake
Charlotte, NC
524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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524 Reviews of Mercedes-Benz of Northlake
December 12, 2019
Excellent customer service and very informative. Should a willingness to help and eager to found solutions. Provided answer for all my questions and found answers for thing h didn’t know willingness to help and eager to found solutions. Provided answer for all my questions and found answers for thing h didn’t know More
by lwhiting01
Employees Worked With
Nancy, Bradley Coppola
December 06, 2019
Sales We had an exceptional experience at Northlake Mercedes. Our original salesperson was unavailable for pickup but Paul Alfieri and Brad Comfort stepped We had an exceptional experience at Northlake Mercedes. Our original salesperson was unavailable for pickup but Paul Alfieri and Brad Comfort stepped up did a tremendous job. Zahrea Stevenson carefully walked me through my initial “introduction to Mercedes technology” experience. We look forward to doing more business with MB Northlake More
by pjb
Employees Worked With
Paul Alfieri,Zahrea Stevenson, Brad Comfort
December 03, 2019
We purchased a new Mercedes SUV and Bradley Copolla made our experience wonderful! He was knowledgeable, friendly, and made us completely comfortable. Love our vehicle! our experience wonderful! He was knowledgeable, friendly, and made us completely comfortable. Love our vehicle! More
by Michelleshope21
Employees Worked With
Zahrea was very helpful explaining all the vehicle's features., Bradley Coppola
November 12, 2019
Bradley Coppola us very patient and took his time to find me the right vehicle, He is very knowledgeable and kind. I would highly recommend Mercedes Benz of Northlake! me the right vehicle, He is very knowledgeable and kind. I would highly recommend Mercedes Benz of Northlake! More
by Tameka.sawyersts3
Employees Worked With
Brad Comfort, Bradley Coppola
November 11, 2019
My experience at Mercedes Benz Northlake was stellar. Bradley Coppola provided a sales experience like no other and went above and beyond to assist in meeting my needs. His product knowledge was excellen Bradley Coppola provided a sales experience like no other and went above and beyond to assist in meeting my needs. His product knowledge was excellent and he was friendly and had a very pleasant demeanor. Bradley Comfort also provided a great customer service as well. He was very knowledgeable and professional. Overall a great experience. More
by ndeverger
Employees Worked With
Brad Comfort, Bradley Coppola
November 09, 2019
Great experience , salesman Bradley and finance manager Joe very friendly very knowledgeable very professional Great and easy buying experience on our new Mercedes , salesman Bradley and finance manager Joe very friendly very knowledgeable very professional Great and easy buying experience on our new Mercedes We recommend Mercedes-Benz of Northlake More
by Nidal
Employees Worked With
Joseph Burka, Nathan Eads, Bradley Coppola
October 10, 2019
Very smooth and great overall experience.. Bradley (Sales) was great and very helpful.. Didn’t put pressure and was very patient.. Very courteous staff overall.. (Sales) was great and very helpful.. Didn’t put pressure and was very patient.. Very courteous staff overall.. More
by Rajat Khanna
Employees Worked With
Bradley Coppola
October 08, 2019
Best selling experience ever. I will only deal with Bradley in the future. Great service and knowledge. I reccomend them to anyone wanting a car, new or used Bradley in the future. Great service and knowledge. I reccomend them to anyone wanting a car, new or used More
by Runlikeaphish3
Employees Worked With
Bradley Coppola
September 24, 2019
Quick and Enjoyable Car Buying Experience! We bought our C300 on 9/17. We have to give a shout out to our phenomenal sales advisor Bradley Coppola. He deserves a shout out for his patience, att We bought our C300 on 9/17. We have to give a shout out to our phenomenal sales advisor Bradley Coppola. He deserves a shout out for his patience, attention to detail, and perseverance. We were not 100% sure which model would suit us best. He let us see and test drive SEVERAL vehicles so we could get the feel before making the purchase. He really listened to our feedback and made suggestions that further helped us make our decision. Then, for added awesomeness, he poured over the inventory to find the model we wanted. with the right option package, and at our price point. Couldn't be happier! More
by Teachkdz0507
Employees Worked With
Rick Beal, Brad Comfort, Bradley Coppola
August 29, 2019
Wonderful Experience My wife and I came to Hendrick Mercedes-Benz to look at a used Toyota Prius not at Mercedes. Bradley Coppola assisted us beyond expectation. He was My wife and I came to Hendrick Mercedes-Benz to look at a used Toyota Prius not at Mercedes. Bradley Coppola assisted us beyond expectation. He was very personable, prompt and curtious throughout our time together. He was knowledgeable when it came time to go over the Perius and it's features. You could tell he took the time to learn the vehicle before meeting with us. We were there to purchase a used Toyota but we're made to feel just as important and respected as anyone who walked in the door wanting to buy the most expensive car on the floor. Thank you Bradley and Hendrick Mercedes for taking care of us with our purchase. More
by rroberts2342
Employees Worked With
Bradley Coppola
