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Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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524 Reviews of Mercedes-Benz of Northlake

December 01, 2023

Terence in the parts department is simple the best I met him at a Mercedes car show event he knew so much about my car I just knew he would the perfect person to do business with I’ve been buying parts from More

by Benz Collector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

We are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

December 01, 2023

Whether you want to keep your ol' whip running like new or until you can come in and get that new S class, Terence in parts will get you what you need. More

by millermarco257
Recommend Dealer
Yes
Employees Worked With
Terence Kimball
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

We are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

December 01, 2023

Terence in the parts department is the best his passion for cars really shows through his work More

by E63sAMGWagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

We are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

November 30, 2023

I recommend this place 100%. Thank you Terrence for always answering all my questions and making my experience better. More

by lilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

Lilly, we are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

November 30, 2023

I had the pleasure of meeting Christian and I was very impressed! Helpful, respectful and courteous. I decided not to make a purchase right away, but when I’m ready, he will be my guy! More

by B
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

Thank you so much for sharing your 5 Star experience with Christian while you were in for service with us! We are over the moon to hear how he made your time with us at Mercedes-Benz of Northlake worthwhile! Thank you again and have a fantastic weekend!

November 30, 2023

Terence in the parts department was very helpful and made my experience all the better! More

by cbrough01
Recommend Dealer
Yes
Employees Worked With
Terence
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

We are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

November 30, 2023

Terrance is great! Super Helpful! Made my experience so much easier. Thanks you, Terrance, you’re great! More

by Jane Doe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance!
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

We are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

November 29, 2023

Visited the parts department the front counter and Terry was very helpful and knowledgeable about my car More

by a.c.chavez.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence
Dec 02, 2023 -

Mercedes-Benz of Northlake responded

We are so pleased to hear how knowledgeable Terence was during your parts buying experience! We love hearing how his warm personality and friendly smile made your experience at Mercedes-Benz of Northlake a welcomed one. Be sure to come in next time to see Terence for all your parts needs!

November 24, 2023

Simply the most exemplary service I have ever received. The courteous and knowledgeable staff, across service and sales is beyond measure. Will not go anywhere else! More

by KAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Quackenbush, Joseph Burka, Dietrich Wright, Joseph Williams
Nov 29, 2023 -

Mercedes-Benz of Northlake responded

Kas, thank you so much for taking the time to leave us 5 Stars! We appreciate your feedback and look forward to serving you next time at Mercedes-Benz of Northlake!

November 24, 2023

Best sales and service around. Staff is courteous and knowledgable. Store is very clean. Highly recommend. More

by Dapitsos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Scallion, Dietrich Wright, Joseph Williams
Nov 29, 2023 -

Mercedes-Benz of Northlake responded

Thank you so much for taking the time to leave us a 5 Star Review! Thank you for choosing Mercedes-Benz of Northlake and we look forward to seeing you next time!

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