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Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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524 Reviews of Mercedes-Benz of Northlake

June 27, 2012

The car buying experience was wonderful. Everyone was friendly and willing to answer our questions. The process took longer than expected due to our indecisiveness but the staff was patient. More

by chavispair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 27, 2012

This was my first time buying a new car and I was extremely nervous. The Mercedes-Benz family at the Northlake location was absolutely wonderful!! They made me feel welcome and very comfortable about More

by dezibaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Derenthal
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 26, 2012

Excellent communication & followup although we have not purchased a new MB yet. Look forward to working w them in the future should be decide to purchase a new MB. More

by mfaulk
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 08, 2012

I have been buying cars for over 40 years, and have seen everything out there. I'm a very busy health care provider and am usually very squeezed for time. The service and customer care I received at Mer More

by baritone275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 08, 2012

This was my best experience with car dealer. I will definitely recomend friends and family . Salea rep had gave me couple of option, so that help me to select Car More

by Biral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sohail
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 03, 2012

Sohil's knowledge of the vehicle was outstanding and he explained the options to us in easy to understand manner. He made sure all of our questions were answered. We would recommend him to friends. More

by Susanc1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 31, 2012

When I started my car search, I was not looking forward to dealing with aggressive salesmen. But with John, I was instantly relaxed and comfortable; I did not feel pressured at all. He put up with a lot of More

by nighthawk3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper, John Harper
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 30, 2012

John did a great job and I'm very pleased with my new car! He gave me a great deal on the exact car that I was looking for. More

by myersbrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 29, 2012

Highly recommend John Harper. He did a great job and took the time my wife and to answer all our questions. I would highly recommend John and the staff at Hendrick Mercedes of North lake. The atmosphere is f More

by MShharak23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 28, 2012

I had a great hour or so with Sohil Shah on Saturday morning while looking for information on a couple cars my wife and I are looking into. I was impressed with his ability to answer my questions and mo More

by MrKeppler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

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