
Mercedes-Benz of Northlake
Charlotte, NC
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524 Reviews of Mercedes-Benz of Northlake
I can’t say enough about these folks! I reached out to Joe Burka (online sales manager) from NE Georgia. He and the entire team were helpful at every turn. Even while this was a huge p I reached out to Joe Burka (online sales manager) from NE Georgia. He and the entire team were helpful at every turn. Even while this was a huge purchase, I was out at ease from the very beginning. When the vehicle arrive we drove up and Joe, Bradley Coppola and the team treated us politely, professionally and efficiently. Joe worked with me for months and entrusted Bradley ti take us home. They treated me and my wife with the utmost respect and addressed all of our questions and concerns. To make a long story a little bit longer, if you live in the Southeast, want a Mercedes (or any high end used vehicle) and don’t mind traveling a little distance, give these folks a call, you won’t be disappointed. More
I have worked with DeMarco Crump for years. He is so efficient and helpful. When I needed help with my tire, he returned my call in 30 seconds. I appreciate the dealership and especially, De He is so efficient and helpful. When I needed help with my tire, he returned my call in 30 seconds. I appreciate the dealership and especially, DeMarco. Hendricks will be my dealership for life! More
Buyer beware. I couldn’t be any more disappointed with my experience at the Mercedes Benz of Northlake. Wanted to purchase our leased car-lease buyout. Told that I couldn’t be any more disappointed with my experience at the Mercedes Benz of Northlake. Wanted to purchase our leased car-lease buyout. Told that dealership was only allowing customers to purchase leased car as a courtesy and that they were not making any money on the deal. What! The dealership is allowing individuals to purchase a car as a courtesy. Treated like our presence at the facility wasn’t important and if the transaction took all day, so be it. After all we here at Northlake are providing a courtesy. More
Rachel Westmoreland is the lady to go to! ! Consummate professional, great listener and knows her craft. The quality of service she, Joe and Julie provided was DYNAMITE! I absolutely love my c ! Consummate professional, great listener and knows her craft. The quality of service she, Joe and Julie provided was DYNAMITE! I absolutely love my car thanks to all parties involved in making this a wonderful experience. J. Cook More