Mercedes-Benz of Northlake

Very professional service and a friendly staff. No complaints at all. Would recommend this location. No complaints at all. Would recommend this location. More

Leased a new 2022 C300. Garret was great and very patient with my many many questions. Stayed past closing to finalize the deal. Joe and I communicated for several weeks Garret was great and very patient with my many many questions. Stayed past closing to finalize the deal. Joe and I communicated for several weeks prior to me coming to the dealership and also showed great professionalism and patience. Was a great experience from beginning to end. More

Bradley was a fantastic salesman in every aspect of the term. At every step of the way he kept us informed and made sure that we understood everything. term. At every step of the way he kept us informed and made sure that we understood everything. More

Customer service the best Demarco Crump and service dept honest dependable easy to schedule appt i go no where else honest dependable easy to schedule appt i go no where else More

I have new friends! This team is phenomenal! Bradley took immediate interest in what was important to me and made it happen! This team is phenomenal! Bradley took immediate interest in what was important to me and made it happen! More

The staff at Northlake Mercedes-Benz is fantastic. Dietrich, John Sims, Joe (Finance), Rachel and Todd (GM). Everyone welcomed us at this location and we were treated like a Queen and King!❤️❤️❤️💯 Dietrich, John Sims, Joe (Finance), Rachel and Todd (GM). Everyone welcomed us at this location and we were treated like a Queen and King!❤️❤️❤️💯 More

Not cheap. But excellent and efficient service. Friendly service advisors on request they provide an excellent pick up and delivery But excellent and efficient service. Friendly service advisors on request they provide an excellent pick up and delivery More

I had a wonderful experience at Mercedes-Benz of Northlake! Thank you all for the great experience Northlake! Thank you all for the great experience More

It was an awesome experience overall . Due to the shortage of cars I had to get my car build . Dealer followed up on each and every step and kept me informed. Everyone at the dealership wa Due to the shortage of cars I had to get my car build . Dealer followed up on each and every step and kept me informed. Everyone at the dealership was awesome especially Paul Alfieri More

My tire had a defect that caused a bubble on the sidewall of the tire and I was accused of hitting something. Although, I was assisted with my tire through the warranty that I paid for my advisor made it see of the tire and I was accused of hitting something. Although, I was assisted with my tire through the warranty that I paid for my advisor made it seem as if he was doing me a favor by assisting me. My vehicle had a recall that was not looked at and I was pressured to purchase other services. The advisor said that both my front tires were unsafe to drive but they only replaced 1. I now have to purchase a 2nd tire out of pocket with a warranty. More