Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Novi
Novi, MI
538 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 05, 2025
If I could give zero stars, I would.
My recent experience with salesperson **Nassim Hamxxxxxxx** and sales manager **Seth Arnold** at Mercedes-Benz of Novi was beyond disappointing and u
More
by fredbelk01
Employees Worked With
June 14, 2025
Took my 2020 GLE in for service and paid $510 for fixing
AC that won’t work correctly.
Brought home and within 2 hours on our way out of town, it stopped again. Horrible experience and horrible service. Th
More
by Nehal Patel
Employees Worked With
Gerald W
December 27, 2024
Mercedes Benz of Novi has such a personal touch.
Noor was my salesperson and she sold me two cars during her time at the dealership. She has moved on, but I really appreciated her service and friend
More
by Deon Jackson
Employees Worked With
Noor Kalasho
Dealership Inventory (144 Vehicles)
Photos & Amenities
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
