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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,023 reviews
August 26, 2025
Omar is very professional courteous knowledgeable and an honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean More
by AFLYNN33
Verified CustomerEmployees Worked With
August 26, 2025
My first experience with this dealership. I have leased many Mercedes and own one and lease another, currently. The service was horrible, recommending expensive and unnecessary repairs, which I have leased many Mercedes and own one and lease another, currently. The service was horrible, recommending expensive and unnecessary repairs, which I confirmed with another shop. More
by KDELEON0
Employees Worked With
Ron, Sevice
August 24, 2025
They were able to fix the issue that my vehicle was having and I was always kept informed throughout the process. having and I was always kept informed throughout the process. More
by ZM21514
Employees Worked With
August 24, 2025
Excellent service as always They picked up my car and dropped it off just great thanks dropped it off just great thanks More
by Labbella01
August 23, 2025
Scott in Service Department took care of me very well and got me out of there quickly. got me out of there quickly. More
by MAKRAIZA
Employees Worked With
August 22, 2025
Scott was awesome and restored my confidence in your shop. I usually go across the river for service, but Scott was highly competent and deeply through. I will be back due to that experience. shop. I usually go across the river for service, but Scott was highly competent and deeply through. I will be back due to that experience. More
by THESWARMLAX
August 16, 2025
Super appreciate the honest, quick repair with a loaner car, even though I purchased from another dealer. The dealership closer to me will not give a loaner unless car purchased there (Nanuet) Thank car, even though I purchased from another dealer. The dealership closer to me will not give a loaner unless car purchased there (Nanuet) Thanks! More
by DAVE@NEXXTENTERPRISES.COM
Employees Worked With
August 16, 2025
Very fair and easy to work with. I have purchased 3 cars in 5 years and it has been a pleasure. I have purchased 3 cars in 5 years and it has been a pleasure. More
by jdistelburger
Employees Worked With
August 15, 2025
My car was serviced as promised and the loaner car was perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. More
by MERCURIOANTHONY
August 14, 2025
Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More
by nissar
