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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
954 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 954 reviews

October 28, 2024

Very transparent throughout the entire process! Made my experience very easy and comfortable. Treated me like family. More

by Shain Clyburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
October 27, 2024

Their service department is outrageously expensive, and my brake lines leaked after they serviced my car. They weren't leaking when I brought it in. But they do a great job diagnosing a problem, and they p More

by PHACKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

It was a great experience purchasing the car from this dealership. Everything from the purchase, to delivery, to the final paperwork was quick and simple. More

by shahji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
October 24, 2024

I had a fantastic experience purchasing my 2021 C63S AMG at Mercedes-Benz, thanks to Victor's exceptional support. He guided me through the entire process with patience and expertise, ensuring I had all the More

by alexguacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , Thomas Tzimoulis
October 24, 2024

Horrible experience. Car was dropped off early Saturday for an inspection and I never got the car back until Wednesday. I had advised I ran a diagnostic and it needed a w More

by CAMARO9510950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Bateman
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I walked in knowing what I wanted and Eric was so incredibly professional and helpful. The process went so smoothly. I recommend this dealership to anyone with a Mercedes or wanting a Mercedes. More

by shanonpurdy
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
October 20, 2024

Omar Martinez is awesome. Always friendly and always professional. Omar goes above and beyond for his customers More

by AKIENJOHNSON
Recommend Dealer
Yes
Employees Worked With
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
October 20, 2024

Omar was courteous, professional, efficient and helpful. I had traffic problems when I was going to pick up my car and Omar was able to assist me without any problems. More

by MALDO7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Victor brought the car buying experience to a whole new level. He listened to and respected my needs as a potential buyer and was able to point me in the right direction for something that made sense for m More

by silvers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
October 19, 2024

Without a doubt, the best service manager in the country. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. More

by Nathan1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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