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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
967 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 967 reviews
December 21, 2023
Omar and the service was great on my visit very professional, I will always return here for service. professional, I will always return here for service. More
by TYRELL
Verified Customer
December 18, 2023
It took 45 minutes and several different departments to simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first c simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first called for service, no answer, then, parts, no answer, then, I called for sales, and someone did answer. I had to tell them that I was considering buying a new car, but first I wanted to know the repair status of my current car. More
by JOSEPHGALEA
Employees Worked With
Scott Bateman
December 17, 2023
Excellent service and sales. Omar was excellent in service.. kept me updated on my car. Omar was excellent in service.. kept me updated on my car. More
by GMLADY2U
December 17, 2023
Great dealership -- Always reliable and service excellent. Conveniently located a pleasure to deal with. that's all excellent. Conveniently located a pleasure to deal with. that's all More
by IGNOTO0
December 16, 2023
The service was great. The associate was ver y polite and professional. However the waiting time was two and a half hours as compared to the one to one and a half hour I wa The associate was ver y polite and professional. However the waiting time was two and a half hours as compared to the one to one and a half hour I was told. More
by EOGARBA
Employees Worked With
Can’t remember the associates name
December 14, 2023
Frankie was very cheerful and professional guy. He was helpful in spite of some delay from getting the piece from the company. He was helpful in spite of some delay from getting the piece from the company. More
by ZOKSANG
Employees Worked With
December 13, 2023
Reliable, straightforward experience. My experience at MB OC was low stress and easy, could not have asked for more in a car buying experience. They took the time to explain everything an My experience at MB OC was low stress and easy, could not have asked for more in a car buying experience. They took the time to explain everything and get everything set up. Highly recommend! More
by ANGELAHUBERT814
December 12, 2023
excellent location for us being close to our home. Pleasant environment, friendly staff. We are very pleased to be connected to Nick (sorry, do not know his last name) who originally sold us the auto Pleasant environment, friendly staff. We are very pleased to be connected to Nick (sorry, do not know his last name) who originally sold us the auto and thus is available for any help that we may need. It is also good to know in advance the time service will take which in our case was less than 2 hrs. Since we have only one car, it was easy for us to stay there than dropping the car for pick up later, By the way, it is good to have healthy snacks to partake while waiting. Missing this time was the water bottles that were available in our previous visits.. More
by PREMARUNA3642
Employees Worked With
December 12, 2023
Very friendly, knowledgeable service team. Showroom is extremely clean and well run. Wait was a bit long Showroom is extremely clean and well run. Wait was a bit long More
by BARBLYNN0707
Employees Worked With
