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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 972 reviews
November 04, 2023
Not good slow hard to pin down did not make us a priority even though I was hospitalized during nearly 3 weeks they had the car took them 2 days to return car after it was finished priority even though I was hospitalized during nearly 3 weeks they had the car took them 2 days to return car after it was finished More
by WBE1
Verified CustomerEmployees Worked With
November 02, 2023
Very efficient and timely they were able to diagnose and return the vehicle to me and it was a very good experience. return the vehicle to me and it was a very good experience. More
by PMETZING
Employees Worked With
November 02, 2023
Amazing quick and seamless service. Very friendly and professional. Kept to a reasonable amount of time to get the work done. Very friendly and professional. Kept to a reasonable amount of time to get the work done. More
by sarm
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa
November 01, 2023
Amazing ! !! The service we got was outstanding and the best we’ve ever had ! We will definitely come back for future car purchases :) !! The service we got was outstanding and the best we’ve ever had ! We will definitely come back for future car purchases :) More
by neenmarie3
October 31, 2023
My service representative Omar was courteous, efficient and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my v and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my vehicle prior to, and after service. More
by BEO3
October 30, 2023
The communication was very good. I was being updated every step of the way. The video that the technician sent me was great and it was very well explained. I was being updated every step of the way. The video that the technician sent me was great and it was very well explained. More
by JACQUELINE.CANDELARIA
Employees Worked With
Frank Scott
October 29, 2023
Would have giving 5 stars but I made an appointment a month in advance to get a recall done but after dropping my car off I find out they didn’t have the part. month in advance to get a recall done but after dropping my car off I find out they didn’t have the part. More
by C.MONTANINOII
October 27, 2023
Frankie is a really good service advisor. Walter is the best GM. I would buy a car there just based on that alone. Walter is the best GM. I would buy a car there just based on that alone. More
by JPMARTIN112
Employees Worked With
Other Employees :
I don’t know his name. But he is the gentleman that works in the parts department. He’s very good., Walter Pensa
