Mercedes-Benz of Orange County powered by Benzel-Busch

This scheduled service was due to unexpected issues while driving from out of state. The service advisor was great and pleasant! Highly recommend driving from out of state. The service advisor was great and pleasant! Highly recommend More

Extremely courteous and efficient. I took my vehicle in as a follow up to a previous service. My vehicle needed front end parts replacement. I dropped it off and they provided me with I took my vehicle in as a follow up to a previous service. My vehicle needed front end parts replacement. I dropped it off and they provided me with a ride home. I was in a time crunch and my cars warranty was about to run out. So I had to get the parts replaced now. I was going out of state for vacation. They explained that they could not give me a loaner vehicle to take out of state due to restrictions. My vehicle was completed the next day so I requested that they drop my car off at my house. They dropped off my car at my house as requested. The vehicle is working fine thanks to excellent service. Thank you for all you do. More

Pleasant experience. Clean and Friendly. Communication has been timely and easy. Pick up/Drop off on time. Clean and Friendly. Communication has been timely and easy. Pick up/Drop off on time. More

Title: Exceptional Experience at Mercedes Benz of Orange County Review: I recently had the pleasure of visiting Mercedes Benz of Orange County, and I must say it was an incredible experience from start County Review: I recently had the pleasure of visiting Mercedes Benz of Orange County, and I must say it was an incredible experience from start to finish. The dealership's commitment to excellence truly sets them apart. From the moment I entered the premises, I was greeted warmly by their friendly staff. Their professionalism and knowledge were evident, as they patiently guided me through the various models and answered all my questions with utmost expertise. The showroom itself was impeccable, showcasing the latest Mercedes Benz vehicles in a sleek and inviting manner. The range of options available was truly impressive, catering to every taste and preference. It was evident that the dealership takes great pride in maintaining an exceptional inventory. What truly stood out during my visit was the level of personalized attention I received. The sales team took the time to understand my needs and preferences, ensuring that I was offered the perfect vehicle tailored to my requirements. Their willingness to go above and beyond to ensure customer satisfaction was truly commendable. Moreover, the negotiation process was transparent and hassle-free. The staff at Mercedes Benz of Orange County displayed a genuine commitment to ensuring that I received the best value for my investment. Their honesty and integrity were truly refreshing, making the entire experience smooth and enjoyable. Once I made my decision, the dealership's finance department provided excellent guidance and assistance, making the paperwork process seamless. They were patient in explaining all the details, ensuring that I fully understood the terms and conditions. Lastly, Mercedes Benz of Orange County's after-sales service has been exceptional. They have promptly addressed any concerns or queries I had, further demonstrating their commitment to their customers' satisfaction and maintaining long-term relationships. Overall, my experience at Mercedes Benz of Orange County was nothing short of outstanding. Their friendly, creative, and smart team made the entire car-buying process a breeze. I highly recommend this dealership to anyone in search of a top-notch buying experience and a premium Mercedes Benz vehicle. More

Excellent service and the most friendliest people in the world. Worth the trip here. The best world. Worth the trip here. The best More

I love the way they taking care about what I looking for the personal is very professional the personal is very professional More

They inspected my vehicle very well and it’s perfect now…only thing is the delay..took several days but they gave a loaner car for those days now…only thing is the delay..took several days but they gave a loaner car for those days More

Service was fast and reps were very attentive. Helped each other out when needed as well. Helped each other out when needed as well. More

Very profession and informative. Excellent communications throughout the buying process. Delivery was handled perfectly. I would purchase another vehicle at thi dealership. I’m Excellent communications throughout the buying process. Delivery was handled perfectly. I would purchase another vehicle at thi dealership. I’m More

I was extremely impressed with your service department and the technician that sent me a short video about the service he provided on my vehicle. and the technician that sent me a short video about the service he provided on my vehicle. More