Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
766 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Great personality. Was patient with the conflict that was presented to him and resolved the issue. Was patient with the conflict that was presented to him and resolved the issue. More
Service advisor and technician were helpful and knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and r knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and replace missing fasteners. Taking care of The little things has made me a repeat customer. More
Scott is amazing and goes above and beyond . Service is always the best . Thank you ! Service is always the best . Thank you ! More
I am delighted with the service and the staff. Always working to please the customer's needs. Frankie Devita is always willing to go the extra mile as a service rep. Always working to please the customer's needs. Frankie Devita is always willing to go the extra mile as a service rep. More
Very professional staff and excellent customer service. I drove 40 miles to this particular dealership when there are closer dealerships. Always get great service I drove 40 miles to this particular dealership when there are closer dealerships. Always get great service More
I was very happy with the service. Everyone who worked with me was great and very helpful Everyone who worked with me was great and very helpful More
Frank is a great service agent, great communication and explained all repairs in layman terms. Delivered ahead of time. explained all repairs in layman terms. Delivered ahead of time. More
The communication from the dealership was very poor. The length of time that the vehicle was at the dealership was excessive. I am extremely dissatisfied with the service that we received. The length of time that the vehicle was at the dealership was excessive. I am extremely dissatisfied with the service that we received. More