Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

I walked in knowing what I wanted and Eric was so incredibly professional and helpful. The process went so smoothly. I recommend this dealership to anyone with a Mercedes or wanting a Mercedes. incredibly professional and helpful. The process went so smoothly. I recommend this dealership to anyone with a Mercedes or wanting a Mercedes. More

Omar was courteous, professional, efficient and helpful. I had traffic problems when I was going to pick up my car and Omar was able to assist me without any problems. I had traffic problems when I was going to pick up my car and Omar was able to assist me without any problems. More

Omar Martinez is awesome. Always friendly and always professional. Omar goes above and beyond for his customers Always friendly and always professional. Omar goes above and beyond for his customers More

Without a doubt, the best service manager in the country. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. More

Omar handled all situations professionally and effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! More

Sadly, my service consultant left the dealership 2 years ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and seems professional. More

Service was great ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! More

Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. Also, did great work on my car to make sure it was perfect when I got it back. More

Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More

Very happy with new service manager. Showed care about my concerns and assured me he will do his best to look into issue. Showed care about my concerns and assured me he will do his best to look into issue. More