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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
517 Reviews

517 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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March 02, 2023

Everyone is very nice and professional. My car service was quick and easy. My car drives so much better. More

by MOYA.BERENICE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cruver and Scott Bateman
March 02, 2023

Always profesional and make sure all my needs are met, all my questions answered and vehicle returned in a timely manner More

by EMOJICA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Scott
March 02, 2023

Greet dealership friendly people great service will be visiting again for my next scheduled maintenance More

by GAZATEFLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Very professional service. Environment is nice and clean. Service finishes on time. Their service personnel are all very nice More

by PINGWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Friendly representative when you drive up. They always provide good customer service and quick service. More

by kadijamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Tried to charge me for failing to diagnose an obvious problem that had already been diagnosed by the next closest Mercedes dealership and that was covered under warranty. Was really hoping this dealershi More

by CRAIGMONTEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

I was pleased with my service to my car and the Service manage was very informative and professional. More

by Dean845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Lodico
February 26, 2023

The staff members are very friendly. The place was clean and inviting. I enjoyed the breakfast treats and coffee. More

by SE_MOULTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

I find this dealership to be very professional & courteous to there costumers . This is why I will continue my business with this location. More

by RREDHOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
February 25, 2023

Frank Sandy caiya great people great service ! well done on point pleasant and courteous .it’s not ez to find good people to deal with . so I’m happy that’s the key . More

by JERRY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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