Walter Pensa
Walter Pensa at Mercedes-Benz of Orange County powered by Benzel-Busch

Walter Pensa

General Sales Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

4.6
55 Reviews
4.6

55 Reviews

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55 Reviews of Walter Pensa

May 02, 2024

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Employee Rating

Most professional and wonderful service ! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! More

by JULES4074
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that Michael Paccione and Thomas Tzimoulis provided you with such professional and wonderful service during your car purchase. Delivering a seamless and efficient experience is our goal, and we're delighted that we could have you driving off in your new car within just one hour. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

Dealership Rating
Employee Rating

First and foremost Mercedes-Benz is always presentable and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. More

by nyindera
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that you found our dealership and Omar to be presentable and professional. Providing top-notch service and keeping our customers updated on their service status is important to us, and we're glad Omar could deliver on that promise for you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 22, 2024

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Employee Rating

Always have a great experience whit my sales and financial guys nick and Thomas services is not my favorite but I had a good experience whit omar he was nice and friendly More

by KHAMNIE
Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that Nick and Thomas have consistently provided you with great service during your sales and financial transactions. We understand that service visits may not always be the most enjoyable, but we're pleased to know that Omar was able to make your experience pleasant and friendly. Warm Regards, Michael Hill mhill@benzelbusch.com

April 16, 2024

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Mercedes benz of Orange County has always been excellent from Eric in Sales, Walter and Thomas in management to Caiya and Omar. Always friendly and very professional More

by AKIENJOHNSON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Mercedes-Benz of Orange County has been consistently excellent. From Eric in Sales, Walter and Thomas in management, to Caiya and Omar, our team is dedicated to providing friendly and professional service at every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

April 07, 2024

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nice place, professional staff polite and knowledgeable easy to talk with them it was good experience. More

by MHAJIAUTO
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience during your visit to our location. Providing a nice atmosphere and professional, knowledgeable staff is essential to us, and we're thrilled that you found our team to be polite and easy to talk to. Warm Regards, Michael Hill mhill@benzelbusch.com

March 29, 2024

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Eric was very helpful and appreciative of our time. The whole team was polite, respectful and helpful. More

by Dboylan61
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Recommend Dealer
Yes

Other Employees Tagged: Eric Makofsky, Thomas Tzimoulis

Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your wonderful review! We're thrilled to hear that Eric and our team provided you with a positive experience during your visit to Mercedes-Benz of Orange County. Warm Regards, Michael Hill mhill@benzelbusch.com

March 24, 2024

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Everyone at dealership was very professional and polite and they did take their time to take care of me and timing was excellent More

by MORPHOU29
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your kind review! We're delighted to hear that you had a positive experience at our dealership and that our team provided you with professional and polite service. Warm Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Dealership Rating
Employee Rating

My salesperson , Victor was great . I was also assisted by Walter , who was also terrific . Victor was very helpful in explaining all the things about my new car . More

by TEAMHUMMEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that Victor and Walter provided you with great assistance during your visit. Ensuring our customers have a thorough understanding of their new car is important to us, and we're glad that Victor was able to explain everything to your satisfaction. Warm Regards, Michael Hill mhill@benzelbusch.com

January 31, 2024

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Employee Rating

Thank you Eric and Thomas for your professionalism and dedication!!! Your work has been outstanding !!! I appreciate your time and efforts …, Thank you , Lory More

by LORY620
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Caiya Davis , Frank Scott, Eric Makofsky

January 26, 2024

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Employee Rating

Very rude and unhelpful. Had a scratch on my car that was given to me like that and they refuse to help in anyway More

by JULIAMCKENNA111
Sales Price Transparency
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Recommend Dealer
No
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