Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Service Manager Frank DeVita always professional and accommodating. I am very happy with the overall service experience. accommodating. I am very happy with the overall service experience. More

Top tier service from beginning to end! I highly recommend. Mercedes Benz of Orange County. I highly recommend. Mercedes Benz of Orange County. More

Mercedes-Benz did zero to help me with the loss of my car, which basically was a negligence on Mercedes-Benz part car, which basically was a negligence on Mercedes-Benz part More

On two recent visits I was overcharged based on staff shortage and their equipment failure shortage and their equipment failure More

Everyone was professional and accommodating. Found the problem and repaired it. Van was returned clean. Found the problem and repaired it. Van was returned clean. More

My car went in for a scheduled routine serve B, which was completed in 2 days. After it sat at the dealership for nearly 3 months waiting for the windshield wiper motor to be replaced which was found during completed in 2 days. After it sat at the dealership for nearly 3 months waiting for the windshield wiper motor to be replaced which was found during the service. There was no communication with me unless I constantly called to check on the status. I was met with attitude and rushed off with no answer or update each time. They could not even provide me with a comparable loaner and 3 months without my truck with a child is a big inconvenience. They did not seem to care or have any concern. It was not until I called corporate to get answers that I was taken somewhat seriously. Corporate decided to grant me a good will payment to cover my car payment for 2 months which went to the dealership and I never saw. I questioned the dealership and was told they have nothing to do with corporate and I would have to deal with them. Just one run around after the other it seems like. More

Very nice showroom nice people low key sales overall nice experience spotlessly clean pleasant interaction with mgt experience spotlessly clean pleasant interaction with mgt More

From the moment my wife and I arrived we were greeted right away by Scott Bateman, one of your consultant. He helped us under what going to take plate with the diagnostic of the vehicle. He also helped w right away by Scott Bateman, one of your consultant. He helped us under what going to take plate with the diagnostic of the vehicle. He also helped with securing a loaner car. he promised to contact me with an up date, which he did. We could not have asked for a better reception. More

Very reliable and I would recommend someone for services working ferry professional. Thank you for everything.trustworthy. working ferry professional. Thank you for everything.trustworthy. More

Mercedes-Benz of Orange County very professional and super clean. All staff members were professional. My service rep Omar was very helpful and guided me through all the steps. Highly recommend Mercedes super clean. All staff members were professional. My service rep Omar was very helpful and guided me through all the steps. Highly recommend Mercedes-Benz of Orange County! More