Mercedes-Benz of Orange Park

Service My only complaint is that I got the car back with an empty windshield washer tank. Since it was oil change/service visit, it would have been nice to My only complaint is that I got the car back with an empty windshield washer tank. Since it was oil change/service visit, it would have been nice to have that topped off. Express lube places on every corner can do it.... More

Always great service and follow up From the moment I drive up the staff is friendly and knowledgeable. I tell them what needs to be fixed and they give me a reasonable price and continu From the moment I drive up the staff is friendly and knowledgeable. I tell them what needs to be fixed and they give me a reasonable price and continual updates on progress in getting the car repaired More

Excellent service and very pleased. I live in the Southside of town and I always take my car to the Orange Park. I like the service very much over there It was tune up time!! . I live in the Southside of town and I always take my car to the Orange Park. I like the service very much over there It was tune up time!! . More

Great Experience My experience with MB of Orange Park is always exceptional. Elaine in service always goes above and beyond to make sure I am taken care of! Thank you! My experience with MB of Orange Park is always exceptional. Elaine in service always goes above and beyond to make sure I am taken care of! Thank you! More

No complaints Fast and fixed my problem. Steering wheel switch went out and would not adjust. Arrived at my appointment at the exact time and did not have to wait. Fast and fixed my problem. Steering wheel switch went out and would not adjust. Arrived at my appointment at the exact time and did not have to wait. More

Always Amazing Service My experience was wonderful as always. Amazing The staff and especially Ted are the best! I would definitely recommend this dealership to anyone and My experience was wonderful as always. Amazing The staff and especially Ted are the best! I would definitely recommend this dealership to anyone and everyone! More

Roof nail in front left tire. The car was making a squealing noise, service said a roof nail was in the tire. They replaced the tire after a 10 day period to obtain the tire & bro The car was making a squealing noise, service said a roof nail was in the tire. They replaced the tire after a 10 day period to obtain the tire & brought a vehicle over for me to drive until the tire was replaced. Because of the wait period they did not charge for the tire replacement. More

Ted Kypreos turned my bad experience into one that was good. This is my second vehicle I purchased from Mercedes Benz of Orange Park. All the times I have been bringing my car in for service, no one had any pro This is my second vehicle I purchased from Mercedes Benz of Orange Park. All the times I have been bringing my car in for service, no one had any problems taking my money for the services rendered. During my last visit, my problem started when I couldn't locate my bill of sales for the purchase which showed I paid to have my windows tinted when I purchased my car. Since, the service had a lifetime warranty and 2 of my windows tint was peeling, I brought my car in to have it fixed. They (financial manager) didn't want to pay for the service since I didn't have my bill of sales nor could she locate the sale from your records department. So, how can she tell me I didn't even buy my car from Orange Park and basically calling me a liar. If it wasn't for Ted and his excellent customer service, I would never bring my car back to Orange Park again. He took over the situation and made sure the CUSTOMER was taken care of. He showed great leadership with the ability to turn a bad situation good. I would like to thank Ted for his service and ensure my the tint was replaced without cost to me. You should be glad to have Ted on your team, he is a great asset. More

Top of the mark service Many thanks to Ted Kypreos for superior service for a new customer. Vehicle problems were more serious than imagined; glad we came in. Our C230 sport Many thanks to Ted Kypreos for superior service for a new customer. Vehicle problems were more serious than imagined; glad we came in. Our C230 sport is zipping along again! More

Timely, consistent and above and beyond Ted Kypreos is an asset to your team and has serviced our experience with or first 2010 E350 and our upgraded 2014 E350. Awesome and Amazing! Ted Kypreos is an asset to your team and has serviced our experience with or first 2010 E350 and our upgraded 2014 E350. Awesome and Amazing! More