Mercedes-Benz of Owings Mills

Reza was extremely helpful and made the buying experience much less stressful. He was thorough and efficient and was also very personable. Reza is a true professional and someone I would buy another car from much less stressful. He was thorough and efficient and was also very personable. Reza is a true professional and someone I would buy another car from. More

My service advisor, Shawn, went well beyond the call of duty in assisting me in an extremely difficult situation. He is truly customer oriented. Great. duty in assisting me in an extremely difficult situation. He is truly customer oriented. Great. More

Excellent Oliver was so professional and personable throughout the leasing process. It started with a text then a phone call from Oliver that encouraged me to g Oliver was so professional and personable throughout the leasing process. It started with a text then a phone call from Oliver that encouraged me to go see what this young man had to offer. And it was worth the trip. Thank you again for everything and good seeing Fran again too. Felt like family. More

The best dealership specially Christian Gutierrez very professional, friendly . I’m very happy with the service with him and highly recommended the best dealership in town. professional, friendly . I’m very happy with the service with him and highly recommended the best dealership in town. More

Shawn Baker is definitely to guy when it comes to finding a service advisor for your Mercedes. He is nice and patient and always willing to take the extra mile. a service advisor for your Mercedes. He is nice and patient and always willing to take the extra mile. More

Brian was awesome to work with, very honest guy and help I really appreciate everything Brian has done for my family and I, it really means a lot, he went above and beyond my expectations. I will definitely I really appreciate everything Brian has done for my family and I, it really means a lot, he went above and beyond my expectations. I will definitely recommend all my friends to him and will be coming back to this dealership 🙂, everyone should come to this dealership they are very professional and take care of you all the way! Come see Brian! More

The Most Fun we have ever had buying a car Our family had the most awesome experience with Kyle while purchasing a pre-owned BMW from your dealership. Kyle was friendly, professional and knowl Our family had the most awesome experience with Kyle while purchasing a pre-owned BMW from your dealership. Kyle was friendly, professional and knowledgeable and he genuinely made the car buying experience fun! Kyle went out of his way to answer all of our questions about the vehicle and he kept us advised of what was happening throughout the entire buying process and he kept us smiling the entire time. Not only will I recommend your dealership and specifically Kyle, I will certainly now consider looking at Mercedes Benz for our future vehicle needs based off of this experience. More

Oliver assisted a family member with the purchase of a new Mercedes. My grandparents could not stop raving about how professional, knowledgeable, and courteous he was throughout the whole process. Overa new Mercedes. My grandparents could not stop raving about how professional, knowledgeable, and courteous he was throughout the whole process. Overall he provided them with a great experience and they said they would not deal with anyone else but Oliver for future purchases. More

At Owings Mills Mercedes your truly treated like one of the family thank you to all who made my experience at Mercedes Owings Mills such a pleasurable one special shout out to my service advisor Shawn Bake the family thank you to all who made my experience at Mercedes Owings Mills such a pleasurable one special shout out to my service advisor Shawn Baker. More

Purchased a preowned E350. A couple nuisance items needed to be serviced. Kyle dealt with them promptly and made sure I was satisfied with the service work. All service was done well. I’m a happy custome to be serviced. Kyle dealt with them promptly and made sure I was satisfied with the service work. All service was done well. I’m a happy customer. More