"The best dealer I have met in the US!! "
This is my third car in the US, and Reza is the absolutely the best dealer of all. Very friendly and knowledgeable, and very caring.
What a beautiful experience! I first meant Reza a year ago when I visited Mercedes Benz of Owings Mills with my boss who was getting service done on her truck. I began to walk around the show room floor as she was checking her car in. Reza walked up to me and introduced himself and ask me if I was interested in purchasing a vehicle. I told him maybe in the future but not right now. Reza then asked me for my contact information and remained in contact with me for a year until I was ready to make my purchase. Reza was not aggressive or pushy and really took the time out to ensure that I had everything I wanted in my vehicle. Reza was very patient, relaxed, and professional through-out my whole entire purchasing process. Even when I through a temper tantrum over the phone one time (Sorry Reza) he remained very nice, professional, and made sure I had everything I wanted.
Thanks You Reza.... Mercedes Benz truly has a great person on their team!!
- Sandi Eisenberg
Excellent salesman. He was knowledgeable and extremely helpful and friendly. He made my purchase a pleasure.
Even days later he was more than willing to help me with questions.
"Long Distance Purchase - Customer Experience Excellence"
I don't live in Maryland, however I came across the Owings Mills dealership, went to their website recently and left a message about interest in purchasing a GLS. Reza Ghane contacted me, understood my needs, and built a compelling price point to meet my needs. Since I live more than 80 miles away, Reza Ghane was proactive in keeping me updated about progress, ensuring all my queries are answered and presented pictures of the vehicle from every possible angle to increase my comfort level. I was able to discuss my trade-in by sending the VIN number and pictures. Once we tentatively agreed, I provided the documents needed to close the deal. I traveled to the dealership which is around 80 miles away and within 2 hours I was out of there with a brand new vehicle. Reza had the vehicle ready for delivery and most paperwork was already in place. His diligence, willingness to help and providing a comfortable dealership experience was exemplary. Thanks
"Superior sales associate "
Reza provided us with the best car buying experience we ever had from start to finish. What a great person he is! So attentive to our wishes.
Other Employees Tagged:
"New Owner "
Very professional and courteous from my walk in to my purchase. Reza was personable and professional. Ask for him when you want to purchase a car, he is the best.
I am very happy with the Mercedes Benz’s of the mowings mail and the salesman Reza Ghane.
Appreciate all the work and taking care of me and our family.
"My best car buying experience!!!"
I’ve seen salesmen who tried to see how serious I was and my ability to actually purchase the car I wanted to see, before they would put any effort into the experience. From the moment Reza introduced himself, it was all about my needs and how he could best satisfy them. Not pushy, just attentive to my needs. From test drive, knowledge of vehicle, communication via email to start paperwork, was a great experience. The day I picked up the car Reza made sure everything was to my liking. He noticed that the car mats weren’t in there, he went right to work on finding a solution. My best car buying experience was made possible because of Reza!!! Thanks
"Awesome Salesman! "
Reza was great from start to finish. He communicated with me every step of the way and ensured I got the exact vehicle that I wanted. Once my vehicle arrived he had it wrapped in a pretty bow waiting for me in the show room! Great customer service from the entire Mercedes team, Thanks again Reza!
The ease of my purchase made the whole experience of buying a car a pleasure rather than a painful saga. Every request and question was met with no problem from a test drive to the final