Mercedes-Benz of Owings Mills

Exceptional Customer Service From the beginning to end my experience at Mercedes Benz of OM was wonderful. My salesperson Rodney Berry was very helpful and informative about the v From the beginning to end my experience at Mercedes Benz of OM was wonderful. My salesperson Rodney Berry was very helpful and informative about the vehicle I was looking to purchase. He told me to trust the process and everything turned out great. I love my car and I will be back. More

Excellent Service Thanks Raza !, by going truth all the process with me, Exelent service I'm thankful, I will recommend to other. Thanks again. Thanks Raza !, by going truth all the process with me, Exelent service I'm thankful, I will recommend to other. Thanks again. so glass for your service. More

Painless Experience Reza made purchasing a vehicle incredibly pleasant and easy. I hope he’s there when I make my next purchase, We left the dealership feeling very good Reza made purchasing a vehicle incredibly pleasant and easy. I hope he’s there when I make my next purchase, We left the dealership feeling very good about our decision. More

New car experience I could not ask for a better experience. Kyle made the process easy and fun. I never felt anything but that he was looking out for me. I could not ask for a better experience. Kyle made the process easy and fun. I never felt anything but that he was looking out for me. More

Outstanding Sales Consultant Mr. Berry's knowledge and patience made the purchase of my new vehicle the best experience I have ever had buying a car. Thank you! Mr. Berry's knowledge and patience made the purchase of my new vehicle the best experience I have ever had buying a car. Thank you! More

Queen for a Day Wonderful driving and buying experience made even better with the MB Consultant Reza Ghane. Reza patiently answered all of my questions. Queen for a d Wonderful driving and buying experience made even better with the MB Consultant Reza Ghane. Reza patiently answered all of my questions. Queen for a day! More

Poor unprofessional salesman Unfortunately, my overall rating of this dealership has to be based on my experience with the salesman. I found this salesperson to be very unprofes Unfortunately, my overall rating of this dealership has to be based on my experience with the salesman. I found this salesperson to be very unprofessional and not very accommodating. I was getting sarcastic responses instead of answers to some of my questions regarding a potential sale. Prior to my arrival at the dealership, I spoke with a different salesperson on the phone. However, I was told they was not there when I arrived at the dealership. Too bad, because I probably would have purchased the vehicle if I had been treated in a professional and courteous fashion by the salesperson. For example, I asked for a confirmation on the tax percentage because I would have been registering the vehicle in another state. He apparently didn't know and his response was, "you are the one that live there." In a situation like this I expect a professional salesperson to tell me that they don't know, but they can find out. Prior to leaving the dealership, I spoke with one of the sales managers that seemed OK. However, by that time I had pretty much decided that I was not going to spend my hard earned money at a place where I was treated with disrespect. If not for the salesman's poor attitude I probably would have purchased the vehicle. . More

Excellent sales experience Reza made my MB buying experience very smooth and stress free. His knowledge of the E300 was exceptional. Reza was professional and very accommodating Reza made my MB buying experience very smooth and stress free. His knowledge of the E300 was exceptional. Reza was professional and very accommodating, he even came to our house to review the features of the new car. More

Brooke goes the extra mile! Brooke helped me get the car of my dreams. She made the process easy and enjoyable. This is my fifth Mercedes purchase and easily the most pleasant Brooke helped me get the car of my dreams. She made the process easy and enjoyable. This is my fifth Mercedes purchase and easily the most pleasant experience out of the five. Thank you Brooke! More

Reza is the man! Reza was so helpful and went above and beyond for me and my family to have a comfortable and fun buying experience! If you’re looking for a good deal Reza was so helpful and went above and beyond for me and my family to have a comfortable and fun buying experience! If you’re looking for a good deal find Reza!!! More