Mercedes-Benz of Owings Mills

Happy GM Len Simon took very good care of me and my truck. Real guy to deal with, and my new friend. Jason made the deal happen. Thank you Jason. GM Len Simon took very good care of me and my truck. Real guy to deal with, and my new friend. Jason made the deal happen. Thank you Jason. More

Easy and smooth Andre is so easy to work with. He always delivers what he says and makes servicing your car a simple process instead of a headache Andre is so easy to work with. He always delivers what he says and makes servicing your car a simple process instead of a headache More

Great customer service Andre is truly one of kind, always professional and courtesy, and go beyond to make sure you are satisfied with the service, he has been my service co Andre is truly one of kind, always professional and courtesy, and go beyond to make sure you are satisfied with the service, he has been my service coordinator for five years. More

Customer Service I had a very good experience with this dealership thanks to Brooke Richardson, she was so pleasant and knowledgeable will recomend her to other people I had a very good experience with this dealership thanks to Brooke Richardson, she was so pleasant and knowledgeable will recomend her to other people, Rob is excellent too, More

Service Andre as always provided detailed explanation about the requested service, estimate of time to completion of service and provided regular update all d Andre as always provided detailed explanation about the requested service, estimate of time to completion of service and provided regular update all done with a smile, can do attitude, respect for my time and very professional. He has superior knowledge about the technical details of the service and process. Always glad to have him available as advisor whenever I have reason to be there. More

Amazing I had a great experience purchasing my first Mercedes Benz thanks to Brooke. She was very professional and had all the answers to my questions. Th I had a great experience purchasing my first Mercedes Benz thanks to Brooke. She was very professional and had all the answers to my questions. Thanks Brooke More

Buying from Ms Brooke After spending countless hours with another sales person and ready to leave without purchasing. Ms Brooke Richardson approached me because of the dis After spending countless hours with another sales person and ready to leave without purchasing. Ms Brooke Richardson approached me because of the disatifaction on my face. I was disappointed that I couldn't find what I wanted. However, Brooke Richardson was a natural at redirecting me to another year car better than what I expected. I would certainly recommend Ms Brooke Richardson to anyone I know. Also Kyle in service is great! More

Excellent customer care! I stopped in late in the day without an appointment and was treated kindly and attentively. My car was assessed immediately and was provided with per I stopped in late in the day without an appointment and was treated kindly and attentively. My car was assessed immediately and was provided with periodic updates. My service advisor was a familiar face, which put me at ease. I’m pleased with today’s visit! More

Excellent to outstanding Brooke Robinson was very resourceful with the purchase of this vehicle she heard and listen very carefully to what I wanted and what my needs are and Brooke Robinson was very resourceful with the purchase of this vehicle she heard and listen very carefully to what I wanted and what my needs are and then fulfill them with expert professionalism More

She is simply amazing...... After dealing with issues with my previous vehicle and feeling like I just couldn’t win Brooke made sure that I was able to trade my car in and leave After dealing with issues with my previous vehicle and feeling like I just couldn’t win Brooke made sure that I was able to trade my car in and leave with a brand new 2017 cla. Her professionalism and her persistence to make sure I got an amazing deal was simply incredible. She has such a positive attitude and a willingness to help by far one of the best salesperson I have ever encountered. More