Mercedes-Benz of Owings Mills

Awesome The customer service at the Owings Mills dealership is awesome. Andre is my service writer and always provides top-notch customer service. he always The customer service at the Owings Mills dealership is awesome. Andre is my service writer and always provides top-notch customer service. he always goes the extra mile in making sure you are satisfied and your vehicle is serviced correctly. I have been away for approx a year and a half and must admit I missed the level of customer service they provide. I will be coming back here for my regular service. Thanks Andre for all that you do. More

Just what I would expect from a luxury dealer Kyle is the best service writer I've ever worked with. He was no nonsense, which I appreciate. He was able to explain any and all work to be done when Kyle is the best service writer I've ever worked with. He was no nonsense, which I appreciate. He was able to explain any and all work to be done whenever I brought my car in. He would also immediately notify me if any issues were discovered by the tech. I always felt like I was treated like a valued client. I highly recommend requesting Kyle for any service needs. More

Working With Patricia Pat couldn't possibly have been any easier to deal with. She was extremely helpful, extremely organized, and extremely pleasant. She made my experie Pat couldn't possibly have been any easier to deal with. She was extremely helpful, extremely organized, and extremely pleasant. She made my experience at Owings Mills Mercedes Service Dept..a perfect one. More

It was a pleasure dealing with Ben Ben Atta-Peters listened to what I asked for, and he made every attempt to get me the car that I wanted. The car was not available in this region. Be Ben Atta-Peters listened to what I asked for, and he made every attempt to get me the car that I wanted. The car was not available in this region. Ben and Robb Banks were able to get the car from Chicago. Ben said what he would and could do, and more importantly, he did what he said. No drama. There was never a problem contacting him. If he missed my call, he would promptly text me or call me back when he could. Truly a pleasant experience. More

Absolutely wonderful! Last night we purchased our very first Mercedes. Working with Ben and Jason was not only the best experience but it will also be a reason for coming b Last night we purchased our very first Mercedes. Working with Ben and Jason was not only the best experience but it will also be a reason for coming back to this dealership in future! More

Absolutely outstanding experience working with Brett and Tom. This is my second purchase at this location and i will come back again. Brett, Sales Manager went above and beyond to mak working with Brett and Tom. This is my second purchase at this location and i will come back again. Brett, Sales Manager went above and beyond to make sure i am happy with purchase. It was wonderful experience. More

Great support from Kyle Kyle was a great advocate and asset during my recent purchase of an SL550R. He was extremely knowledgeable about both the car and the lease process. Kyle was a great advocate and asset during my recent purchase of an SL550R. He was extremely knowledgeable about both the car and the lease process. It was a pleasure working with him More

Excellent Service Advisor I have known Andre Goppy since I purchased my vehicle in 2013. He is the reason why I keep coming back to have my car service at this location. He ha I have known Andre Goppy since I purchased my vehicle in 2013. He is the reason why I keep coming back to have my car service at this location. He has excellent customer service and communication skills. His attention to detail to his customers’ needs is exceptional. Most importantly, he is very professional and has 100% patience with his customers, even when we are difficult. I would highly recommend him to everyone I know. He is wonderful. More

Pre-Owned Purchase with Robb Banks and Michael Barnes Purchased a pre-owned BMW X5 from Robb Banks and Michael Barnes and it could not have gone better. Both are true professionals and exceeded my expect Purchased a pre-owned BMW X5 from Robb Banks and Michael Barnes and it could not have gone better. Both are true professionals and exceeded my expectations in every area. I highly recommend dealing with them!!! Mercedes Benz of Owings Mills is lucky to have two of the best in the business. Thanks guys!! More

Andre Goppy for President I have been using this dealership for 15 + years. I have been with Andre for the past 7. He is excellent! His follow through, attention to detail and I have been using this dealership for 15 + years. I have been with Andre for the past 7. He is excellent! His follow through, attention to detail and all around "niceness" makes my visits enjoyable. I would highly recommend him! More