Patricia Doelle
Patricia Doelle at Mercedes-Benz of Owings Mills

Patricia Doelle

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

4.3
33 Reviews
4.3

33 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

33 Reviews of Patricia Doelle

March 02, 2024

Dealership Rating
Employee Rating

Horrible experience my car was brought in for a warranty repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not More

by Jason Williams
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Mar 18, 2024

Mercedes-Benz of Owings Mills responded

Mr. Williams, Thank you for taking the time to provide us with feedback. We take your concerns very seriously and appreciate you taking the time to speak with our Service and Parts Director, Tim Sauter. We are glad to hear that Tim was able to resolve your concerns and we apologize for any inconvenience. We also appreciate you giving us the opportunity to earn your business again in the future. Should you need to contact Tim, he can be reached at 410-363-7793 or by email at tsauter@mileone.com.

November 03, 2023

Dealership Rating
Employee Rating

Patricia is wonderful and an outstanding employee with your company!! Keep up the wonderful work!! More

by Pl_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope to be of service to you again! Take care!

June 10, 2023

Dealership Rating
Employee Rating

Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. More

by Fojeabulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 11, 2023

Dealership Rating
Employee Rating

Owings Mills Mercedes Benz dealership is a very professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care More

by kdmtenis@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Weiman , Fran M King

Jun 02, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

Dealership Rating
Employee Rating

Lovely professional woman who exudes integrity. She is thorough, explaining details well. Follows through with her customers at MB Owings Mills. We feel Patricia goes the extra mile! Jim / Leno More

by Eleanora
Recommend Dealer
Yes
Jun 24, 2022

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2022

Dealership Rating
Employee Rating

Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I More

by mocha268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones, Tim Sauter , Stephen McGrath

Mar 08, 2022

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

Mar 08, 2022

mocha268 responded

You’re more than welcome. Your dealership is magnificent.

November 27, 2021

Dealership Rating
Employee Rating

They did an excellent job and got me everything I wanted and need in this new car. More

by Asephia24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Mercedes-Benz of Owings Mills responded

Hello, congratulations on your new vehicle! Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

October 13, 2021

Dealership Rating
Employee Rating

Murphy and Patricia were excellent! Made me feel at ease all throughout the whole process from start to finish. More

by dmj958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Murphy Tederick , Brooke Richardson

Oct 18, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2021

Dealership Rating
Employee Rating

Excellent and friendly.I will continue to use and recommend your dealership to my family and friends. Best wishes and good luck on your service. More

by Principal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell, Brett Fader, Murphy Tederick , Fran M King, Stephen McGrath

Jul 13, 2021

Mercedes-Benz of Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

Jul 13, 2021

Principal responded

Excellent and friendly.I will continue to use and recommend your dealership to my family and friends. Best wishes and good luck on your service.

February 17, 2021

Dealership Rating
Employee Rating

Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. More

by Miko400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones, Gale Chisnell, Kyle Weiman, Lori Ludwig, Robb Banks , Fran M King, Brooke Richardson

Feb 17, 2021

Mercedes-Benz of Owings Mills responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

1
...

Dealership Inventory (178 Vehicles)

new 2024 Mercedes-Benz GLB 250 car, priced at $56,150
2024 Mercedes-Benz GLB 250
new
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz S-Class car, priced at $140,650
2024 Mercedes-Benz S-Class
new
Red exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLE 350 car, priced at $68,545
2024 Mercedes-Benz GLE 350
new
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz EQS 450 car, priced at $119,865
2024 Mercedes-Benz EQS 450
new
Brown exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLC 300 car, priced at $65,530
2024 Mercedes-Benz GLC 300
new
Silver exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $62,380
2024 Mercedes-Benz C-Class
new
Graphite exterior
Automatic
All-wheel Drive