Patricia Doelle
Service Advisor
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
33 Reviews
Write a ReviewDealership Experience
10 yrs, 4 mos
33 Reviews of Patricia Doelle
March 02, 2024
Horrible experience my car was brought in for a warranty repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not even a week later they claimed I ran something over. Patricia Doelle the service advisor brought me into the shop to show me the damage. Only for me to show them the damage was from them improperly lifting the car causing even further damage. Patricia was very nasty and disrespectful. I have never experienced such aggression at a place of business and I refuse allow it. I had my vehicle serviced there prior and had to return because lugs were not tightened. More
April 11, 2023
Owings Mills Mercedes Benz dealership is a very professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care of my wife and I during our purchase and a couple of visits to the service department. They say they "treat you like family" and I felt that way too. More
Other Employees Tagged: Kyle Weiman , Fran M King
June 22, 2022
Lovely professional woman who exudes integrity. She is thorough, explaining details well. Follows through with her customers at MB Owings Mills. We feel Patricia goes the extra mile! Jim / Leno She is thorough, explaining details well. Follows through with her customers at MB Owings Mills. We feel Patricia goes the extra mile! Jim / Lenora Furst More
March 06, 2022
Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I will by my 5th one from them. More
Other Employees Tagged: Dylan Jones, Tim Sauter , Stephen McGrath
November 27, 2021
They did an excellent job and got me everything I wanted and need in this new car. and need in this new car. More
Other Employees Tagged: Dylan Jones, Robb Banks, Murphy Tederick , Mahaman Kolo , Fran M King
October 13, 2021
Murphy and Patricia were excellent! Made me feel at ease all throughout the whole process from start to finish. all throughout the whole process from start to finish. More
Other Employees Tagged: Murphy Tederick , Brooke Richardson
July 08, 2021
Excellent and friendly.I will continue to use and recommend your dealership to my family and friends. Best wishes and good luck on your service. recommend your dealership to my family and friends. Best wishes and good luck on your service. More
Other Employees Tagged: Gale Chisnell, Brett Fader, Murphy Tederick , Fran M King, Stephen McGrath
February 17, 2021
Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. excellent. One day my plan is to get 63s. Absolutely want one of them. More
Other Employees Tagged: Dylan Jones, Gale Chisnell, Kyle Weiman, Lori Ludwig, Robb Banks , Fran M King, Brooke Richardson