Mercedes-Benz of Owings Mills

It was a pleasure working with Michael Boesenberg. Michael made buying a car simple. I will highly recommend Michael Boesenberg and R & H Motor Cars to anyone in the market for a Mercedes Benz.. Michael made buying a car simple. I will highly recommend Michael Boesenberg and R & H Motor Cars to anyone in the market for a Mercedes Benz.. More

I had been searching for a car for nearly 2 months. Every Mercedes Benz dealership that I attempted to work with to get a car had shady tactics. I was given the runaround, traveling hundreds of miles to only Mercedes Benz dealership that I attempted to work with to get a car had shady tactics. I was given the runaround, traveling hundreds of miles to only be told that the car is there but not available. One dealership actually told me I had to give them the funds for the car and come back (another 300 miles) to pick up the car days later. I found R&H, and honestly I thought that more shady tactics would be done. My experience with Dylan Jones proved to be a very pleasant surprise. Dylan was not only friendly and found ways to relate to my family, but was also very professional. I also felt as though I could trust him, which is a feeling I felt at no other dealership. I left the dealership with the car of my dreams, even though I did not expect for everything to go as smoothly as it did. I love my car so much that I cannot see myself driving anything else. So when I upgrade, I will patronize R&H ONLY. I would say that I want Dylan to be the only one who sells me my next car, but I truly hope he is a top manager by then. With his positive attitude, he is going places. It has been a long time since I have experienced top-notch, honest, customer service as I did from the staff at R&H. Keep up the good work! More

Polite, professional, prompt and still working on deal. Travel for business and need reliable and efficient Mercedes Benz expert who can answer all technical questions. Travel for business and need reliable and efficient Mercedes Benz expert who can answer all technical questions. More

George was great! Good experience! Wife was, also, happy! Would be happy to pass George's name along. Paperwork was prepared and filled out quickly. Would be happy to pass George's name along. Paperwork was prepared and filled out quickly. More

The information presented quick and concise, the car was presented clean at a price that matched the market. I understand the VW’s are not the primary brand for R and H Motors but Josh has a good knowledge presented clean at a price that matched the market. I understand the VW’s are not the primary brand for R and H Motors but Josh has a good knowledge of the brand. It was also nice to have some trust what I said instantly. Thanks, Matt More

Everyone involved with the purchase of my CPO 2011 E550 coupe was very helpful and made the buying process enjoyable. I would like to especially thank Tim Sauter for making the extra effort to facilitate coupe was very helpful and made the buying process enjoyable. I would like to especially thank Tim Sauter for making the extra effort to facilitate this purchase and helping me become a first time Mercedes-Benz owner. More

My experience with Dylan Jones is definitely a pleasant one. Dylan answered all of my internet questions promptly, and even went above and beyond to meet me on his scheduled day off for a test drive. Com one. Dylan answered all of my internet questions promptly, and even went above and beyond to meet me on his scheduled day off for a test drive. Communication, professionalism, courtesy and respect are qualities he exhibited and is definitely what I got. Mercedes Benz has an outstanding reputation for it's products and service and working with Dylan throughout this sales process just reinforces that. Kudos to Dylan at R&H Motor Cars LTD for making my first time Mercedes Benz experience a memorable one. You definitely earned my future business….see you in a couple of years! More

I had a great experience with George. I came into the dealership over a year ago. I wasn't really and George was very patient . He would email me from time to timeouts to keep n touch. He was never pushy dealership over a year ago. I wasn't really and George was very patient . He would email me from time to timeouts to keep n touch. He was never pushy. He kept working with me. I even left out the dealership because the deal didn't go as plan. He never gave up. He help make a deal that was good for me. More

This was the 2nd Mercedes Benz I've picked up in the past (6) months from R&H Motor Cars in Owings Mills. If you're a Maryland resident and looking for the best deal and customer service on a Mercedes past (6) months from R&H Motor Cars in Owings Mills. If you're a Maryland resident and looking for the best deal and customer service on a Mercedes Benz vehicle you, absolutely need to come down to R&H to experience the difference for yourself. I had the pleasure of working with George Johnson and he took care of me and my fiance the whole way through. We purchased a 2010 ML350 we were able to complete the transaction quickly. The car looks fantastic and we're both happy with the dealership experience. I look forward to working with George in the future when I'm ready to trade in my leased C300 and when my fiance is ready for her next truck. He's my guy! His attention to detail is impeccable as there was no "guesswork" in the sales process. I will kindly refer my friends, family, and business associates to George and the team at R&H. It's always a first-class experience! More

This dealership has been a true privilege to deal with in every way. I just purchased my 4th Mercedes Benz. This is my first purchase from them. It has been a pleasure. Josh Pomles was perhaps the finest and every way. I just purchased my 4th Mercedes Benz. This is my first purchase from them. It has been a pleasure. Josh Pomles was perhaps the finest and certainly the most pleasant and helpful auto salesperson that I have ever dealt with. He truly has the customer's best interest in mind and it came through in everything he has ever done with me. I met him a year or so ago when I was having one of my other Benzes serviced there. He truly took an interest in me and my car and talking to him was like talking to a regular friend. I can't say enough good about dealing with him and this organization. My experience with R&H service and parts department is what drove me to buy from R&H and continues to WOW me with their knowledge, ethics, speed of service and overall excellence. Certainly, you do not come to the MB dealer's service department to get the lowest price. But when you consider the value of the service being delivered and the courtesy and caring that it is delivered with, you can only conclude that it is indeed exchange in abundance for your hard-earned dollars. Andre in service has been great at keeping us on the road, free from breakdowns and looking out for our best interest. I look forward to many more years of excellent service on my Mercedes Benz Automobiles and actually I truly do look forward to going there. That says it all!! More