Mercedes-Benz of Owings Mills

My father purchased three new cars from this R&H location and he was extremely satisfies with what he got. So coming here for a used car, I already knew what to expect. Great Customer Service with a location and he was extremely satisfies with what he got. So coming here for a used car, I already knew what to expect. Great Customer Service with a great car! More

Bought a beautiful 2011 MB C300 4Matic in January. Very friendly but business-like atmosphere. Showroom is classy and not too 'busy' or overcrowded. Josh listened to me and was right on point with what I w friendly but business-like atmosphere. Showroom is classy and not too 'busy' or overcrowded. Josh listened to me and was right on point with what I wanted. Fran went out of her way to get me a great rate below my credit union's. I felt comfortable and valued as a customer. No high pressure sales associated with the deal...to the extent that I even took some of the 'extras' in the finance portion...a first for me. Would not hesitate to go back to this dealership. After buying 11 cars previously, this was truly my first positive buying experience. Well done folks! More

Likisha was friendly, knowledgeable and caring about our needs for a preowned car .we got all our questions answered package we wanted and left with a better car than we came in for . IF YOU NEED MORE YOU W needs for a preowned car .we got all our questions answered package we wanted and left with a better car than we came in for . IF YOU NEED MORE YOU WILL HAVE TO WAIT FOR US TO PURCHASE FROM HER AGAIN AND I KNOW WE WILL.......THIS REVIEW WAS DONE FOR ANNA COPLIN PURCHASED 2009 ML350. ON. FEB 7,2013 More

The communication from beginning to end was great. Dylan was very interpersonal and genuinely concerned with what I as the costumer wanted. Great hospitality was shown towards my brother and me while we wai was very interpersonal and genuinely concerned with what I as the costumer wanted. Great hospitality was shown towards my brother and me while we waited for everything to be complete. The entire facility and staff were very warm and welcoming which made us feel right at home. It was my first time at a luxury dealership and they treated me as if I was right at home. During the time that my brother and I were there, we felt so good about our experience that we said that we wanted to give the dealership a great review. I am extremely satisfied with my purchase and the service that I received. Thank you R&H Motors! More

Mr. Johnson was extremely customer friendly. Mr. Johnson listened to all my concerns and I believe I have a vehicle that will meet my needs. listened to all my concerns and I believe I have a vehicle that will meet my needs. More

Great experience - unexpected from past experiences. From initial greeting & congratulations (Likisha) to sale (Josh) to purchase (Fran), terrific! only complaint is 'odor' (freshener) in car. initial greeting & congratulations (Likisha) to sale (Josh) to purchase (Fran), terrific! only complaint is 'odor' (freshener) in car. More

I gave the rating of 5's because my salesperson Josh Polmes was excellent. He was polite, sincere, patient and dedicated to my wants. He made sure that I got the best deal possible. He did not give up. Polmes was excellent. He was polite, sincere, patient and dedicated to my wants. He made sure that I got the best deal possible. He did not give up. The Sales manager was also excellent. They really worked with me to make sure that I was in my price range. It was an excellent experience and I got my dream. More

It is my pleasure to write about Josh Pomles. He is a very caring person. He listens to you. He does not pressure you into buying a vehicle. He lets you know the facts and the price. Josh is very courteo very caring person. He listens to you. He does not pressure you into buying a vehicle. He lets you know the facts and the price. Josh is very courteous, considerate and understanding. He helped me buy my last Mercedes. He is a great salesperson. I would recommend this dealership because from the minute I entered everyone I met was friendly and polite. More

George knows the product and makes a point of understanding what the customer needs and wants. He took the time to explain the options, benfits and features of the two vehicles I was looking at, understanding what the customer needs and wants. He took the time to explain the options, benfits and features of the two vehicles I was looking at, provided me with information to review and then invited me to take my time to explore both vehicles. When I was ready to buy, he lived up to the first words he said to me, "I'm going to earn your business". More

My overall experience with R&H was great! The sales team was flexible on price and they made it extremely easy to get financing at a great rate and term. From start to finish it was a smooth transacti team was flexible on price and they made it extremely easy to get financing at a great rate and term. From start to finish it was a smooth transaction! More