Mercedes-Benz of Owings Mills - Service Center

One word AMAZING. Murphy is the best at his job! I have never come across a service advisor like him and trust me I’ve had plenty. He’s kind understanding friendly easy to talk to and as a woman he helped never come across a service advisor like him and trust me I’ve had plenty. He’s kind understanding friendly easy to talk to and as a woman he helped me to understand what was going on with my vehicle without being pushy. He has gained a forever customer from me and all my friends and familu members! More

Great customer service. They are very helpful and welcoming. I’ve never experience better customer service than at Mercedes Benz of Owings mills. I bought the car that I love and I’m happy I did so h welcoming. I’ve never experience better customer service than at Mercedes Benz of Owings mills. I bought the car that I love and I’m happy I did so here! More

Good express always. Service Technician are always excellent! Receptionist greets with smile and always helpful! Wait time is minimum! I love R and H of Owing Mills! excellent! Receptionist greets with smile and always helpful! Wait time is minimum! I love R and H of Owing Mills! More

Murphy was professional and efficient. He kept me informed about the issues with my vehicle in a timely manner. He was a pleasure to work with. informed about the issues with my vehicle in a timely manner. He was a pleasure to work with. More

R&H Mercedes provides excellent customer service. I have had all my Mercedes serviced at this dealership. Patricia’s GREAT service advisor. Benz Expert! Clean & excellent waiting area. had all my Mercedes serviced at this dealership. Patricia’s GREAT service advisor. Benz Expert! Clean & excellent waiting area. More

Service Advisor Murphy Tederick at Mercedes-Benz Owings Mills went above and beyond to problem-solve an unfortunate matter. Outstanding effort and service! L. Hamilton Mills went above and beyond to problem-solve an unfortunate matter. Outstanding effort and service! L. Hamilton More

Dealership is clean and service adviser no was knowledgeable and polite. Got me in and out in a timely manner. Definitely would recommend dealership to my friends and coworkers knowledgeable and polite. Got me in and out in a timely manner. Definitely would recommend dealership to my friends and coworkers More

Service was great from beginning to end Murphy was very professional and efficient with helping me in making the right decision for the repair on the car professional and efficient with helping me in making the right decision for the repair on the car More

Lori and Kyle are allways there, professional experienced . They know their business are courteous friendly and doing a great job Both including the shop are great! . They know their business are courteous friendly and doing a great job Both including the shop are great! More

Wonderful service...always reliable!Harry Levy is the Wonderful service...always reliable! Harry Levy is the best.. would highly recommend this Mercedes dealership They deliver your car back spotless Wonderful service...always reliable! Harry Levy is the best.. would highly recommend this Mercedes dealership They deliver your car back spotless Best service around Baltimore More