Lori Ludwig

Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is very refreshing, I would never deal with any other dealership because of the great service and staff. More

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Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More

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Elliott was OUTSTANDING , he was so good my wife and I purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. More

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Our service advisor was not in. Lori Came out, thoughly explained the service performed and parts on order. Then, followed up 2-days later by calling when parts came in. Absolute Lori Came out, thoughly explained the service performed and parts on order. Then, followed up 2-days later by calling when parts came in. Absolutely exceptional on Lori's part! Kim Kennedy More

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Dennis is extremely helpful and does things that I have never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make sure that I am happy with my car and sdks what else he can do for me years after selling me my car. The service department is extremely helpful especially the Manager Laurie. Rob in the Service department has been extremely helpful. through the years. My new writer Dan is treating me well also. . Brit had also given me good advice. It is very obvious to me that Brit is doing a fabulous job of running a great dealership for Mercedes. Martin B. Mintz More

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We have used this dealer for over 10 years. Our service adviser is Kyle Harris We are very happy with Kyle and this dealer Elisabeth and Dieter Langendorf Our service adviser is Kyle Harris We are very happy with Kyle and this dealer Elisabeth and Dieter Langendorf More

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Dennis was great and easy to work with, he was able to get the car I wanted. get the car I wanted. More

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Friendly, efficient, knowledgeable service from new sales to service. They are right on top of things. Wouldn't take a Benz anywhere else for service! to service. They are right on top of things. Wouldn't take a Benz anywhere else for service! More

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Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. excellent. One day my plan is to get 63s. Absolutely want one of them. More

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Lori and Kyle are allways there, professional experienced . They know their business are courteous friendly and doing a great job Both including the shop are great! . They know their business are courteous friendly and doing a great job Both including the shop are great! More

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