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Mercedes-Benz of Owings Mills - Service Center

Owings Mills, MD

4.8
246 Reviews

246 Reviews of Mercedes-Benz of Owings Mills - Service Center

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October 13, 2021

Murphy and Patricia were excellent! Made me feel at ease all throughout the whole process from start to finish. More

by dmj958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Doelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Richardson
Oct 18, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2021

Dennis IS 1st class!! I have always had a great experience with him! He has a customer and friend for life. More

by JB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2021

consistently good and reliable service.. thoughtful and reasonable in handling a tricky electronic problem.. much appreciated More

by jimedwardsd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2021

Very timely and actuate service scheldules keep here, plus they let me talk directly with the mechanic that is working on my car. In my book thats a hugh plus. Thank you Owing Mills Mercedes. Keep up the More

by Rjh59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Harris
Sep 01, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2021

My service advisor Murphy was great. Very informative and made sure all my questions were answered. Thanks More

by King Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2021

Great, on time professional service offered by the dealership, and by Murphy Tederick in particular, the dealer assigned to me. From the moment I drove in my car until service completion - great custo More

by Cakporji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2021

I didn't have to wait long for my car . Very professional and nice , great service . I will be back !! Thank you . More

by Laneasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 22, 2021

My safety was their concern . I forgot the safety recall they were consistent in there notifications. The service took 2 hours exactly and I was done. More

by Jazzemom50’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 22, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 15, 2021

Friendly, efficient, knowledgeable service from new sales to service. They are right on top of things. Wouldn't take a Benz anywhere else for service! More

by michaelafreedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gale Chisnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Ludwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Dubin, Oliver Lippman
Jul 16, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2021

My service advisor Murphy and he was great. I took my car for regular service and breaks inspection. Every was done on time and according to estimates. They also provided roundtrip ride which was great. Both More

by F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both Shuttle drivers
Jul 14, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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