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Mercedes-Benz of Paramus

Paramus, NJ

3.7
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,803 reviews

May 14, 2022

fast appointment date - immediately taken care of when I arrived- super friendly and knowledgeable service person - continued by text, email and phone calls from service tech, fast service, car done as pr More

by Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Mercedes-Benz of Paramus responded

It's so great to hear that you needs were addressed promptly and our service team is super friendly and knowledgeable. Thanks for sharing you kind remarks and thanks for the great recommendation as well.

May 14, 2022

Thanks for the sales person that help me to find what I want it and service quick More

by ARIELAPENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
May 14, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that our team made your service visit quick! Thanks for sharing your feedback.

May 14, 2022

Very professional, our car was done before the time frame they had given..thank you for being the best More

by lemos516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
May 14, 2022 -

Mercedes-Benz of Paramus responded

We're really glad to hear that our team is very professional and your service visit was timely. Thanks for your feedback.

May 14, 2022

My car was returned unwashed. Service team was cordial and did get my car back on time. More

by Schanti.nyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Carol Dooley
May 14, 2022 -

Mercedes-Benz of Paramus responded

Thanks for letting us know about your experience. We'll share your comments with our team and make sure your car is washed for your future visits.

May 14, 2022

Great service, amazing workers. Will come back for my next car and recommend to family and friends. More

by A.OLIVOS97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Turk Bertan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that our team is great and everyone is amazing. Thanks for telling us about your visit and we really appreciate your terrific recommendation as well.

May 14, 2022

Rafael, the salesman was friendly, and answered all questions. They gave a fair trade in offer. No hassle buying experience. Dealer is was clean. Car was completely detailed and ready for pick up. More

by AIDALASS2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Figuereo, David Wong
May 14, 2022 -

Mercedes-Benz of Paramus responded

Thank you for telling us that Rafael was friendly and he was able to answer your questions. It's really a pleasure to hear that your trade in was good, and everything was ready for pick up. Thanks again!

May 14, 2022

Excellent response always by Theresa and highly helpful and informative in getting service issues addressed. More

by Dr don 1497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team is excellent, and Theresa was very helpful with getting all of your service issues addressed as well.

May 14, 2022

Excellent mobile service at my home. The service was fast and efficient. The service was convenient. More

by PMOORE914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus Kelly and his manager on 3/22/22, Jeff Chun
May 14, 2022 -

Mercedes-Benz of Paramus responded

It's great to hear that your mobile service was fast and efficient as well as convenient. Thank you!

May 14, 2022

The manager of service was fantastic. However when I drove up with a flat tire the valet attended told me that I needed an appointment and couldn’t help. So I asked for the manager who to More

by jcwconsulting91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar I believe. She was great. , Dan Raspanti
May 14, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback. It's so nice to hear that our service team was very helpful and you found everyone to be very welcoming as well. Thanks again!

May 14, 2022

Very helpful and knowledgeable staff. Willingness to help and answer all question about the experience. More

by WADEMAXX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuha Ksheboon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wong
May 14, 2022 -

Mercedes-Benz of Paramus responded

We're glad to know that our team is very helpful and knowledgeable. It's also great to hear that you were able to get your questions answered. Thanks!

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