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Mercedes-Benz of Paramus

Paramus, NJ

3.7
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,803 reviews

May 11, 2022

Friendly on time very clean excellent service good mechanics very modern installation easy location to go More

by DRWERT2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naim Turk Bertan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Mercedes-Benz of Paramus responded

It's a pleasure to hear that our team was friendly and you were pleased with your service visit. Thanks for sharing your kind feedback for our mechanics as well.

May 11, 2022

Brought my E55 in for a recall and they did an excellent job. They also inspected the entire car while it was there and supplied me with a video of other repairs I will be needing. They have an excellent st More

by Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Heredia
May 11, 2022 -

Neal responded

Thank you for servicing my car.

May 11, 2022 -

Mercedes-Benz of Paramus responded

It's very nice to hear that our service team was great, and you're pleased with your recall assistance. Thanks for your kind remarks for our courteous team. Thanks!

May 11, 2022

Car wash is trash need a new wash people and better wash line wash bad More

by Shy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez, Donna Thomas, Carol Dooley, Veronica Heredia, Scott Gordon, Steve Dufalo
May 12, 2022 -

Mercedes-Benz of Paramus responded

Thanks for your honest feedback regarding our car wash system. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 ext. 1501

May 11, 2022

Always professional and friendly - and they help you understand what you are getting in terms of technical service. More

by FELICITYKEANE
Recommend Dealer
Yes
Employees Worked With
Robert Lalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Mercedes-Benz of Paramus responded

Thanks for saying that our team is always professional and friendly, as well as understanding. We're so glad to hear that you're pleased with everything!

May 11, 2022

Mercedes-Bens of Paramus gave me exactly what I was looking for. I ask for the car, made an appointment and received the car all in one week. The Dealership was informative, and consistent. I glad More

by SHARDAFERRER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Mercedes-Benz of Paramus responded

We really enjoy hearing that you were able to get exactly what you were looking for. Thanks for your kind remarks for our team!

May 11, 2022

I'm extremely satisfied with this service I got a very professional communication with Ashley she really walked the extra step to take car of my vehicle More

by franklincollado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley James
May 11, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that you're pleased with the service you received, and thanks for saying that Ashley went the extra mile to make sure everything was taken care of. Thanks!

May 11, 2022 -

franklincollado responded

It was my pleasure see you soon for the service coming up

May 11, 2022

Very clean place , people is very nice i love that place , i want to win 100 Visa gift card !!! 💖 More

by ANABEATRIZ69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Chun, Jieun Chun
May 12, 2022 -

Mercedes-Benz of Paramus responded

It's great to know that our dealership is very nice and we wish you luck! Thanks for sharing your feedback.

May 11, 2022

My service advisor was terrible. Worst I have ever experienced. What more can I say? More

by RBROWNELL
Recommend Dealer
No
Employees Worked With
David Rovello
May 12, 2022 -

Mercedes-Benz of Paramus responded

Please allow me to apologize for your negative experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 ext. 1501

May 10, 2022

Very courteous and loved the video consult It saved me time and they made it efforless More

by tendermedicalcare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 11, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team made everything effortless. Thanks for your kind remarks about the video consult and our very courteous team.

May 10, 2022

Will definitely recommend to a friend, service was fast and more efficient. Did not encounter any issues More

by Adwoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 11, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team provided you with great service, and you're willing to recommend us so highly as well.

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