Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Paramus
Paramus, NJ
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,803 reviews
November 21, 2018
Fantastic Service! This was by far the best services that I’ve ever received from a car dealership. My agent was very attentive, helpful, and he made sure that all my is This was by far the best services that I’ve ever received from a car dealership. My agent was very attentive, helpful, and he made sure that all my issues were taken care off before and after the service. He even followed up with me a couple of days following my service to ensure that everything is fine. I highly recommend Paramus dealership More
by mohhamdy21
Verified CustomerEmployees Worked With
David Delmonico, Joe Candela
November 21, 2018
leasing a new c-class This is my 4th lease in the last 10 years from MB of Paramus. Very nice people to work with.. I would have no problem to recommend this dealership t This is my 4th lease in the last 10 years from MB of Paramus. Very nice people to work with.. I would have no problem to recommend this dealership to my friends and family Carmine More
by C.COVINO
November 20, 2018
Not what the service used to be I had scheduled my A2 service only to find out there were no loaner cars available. That has never happened in all the years I have been going to the I had scheduled my A2 service only to find out there were no loaner cars available. That has never happened in all the years I have been going to the dealership. When I picked the car up, it was chaos - there was no one at the desk and customers waiting all over the place. The person I dealt with for the repairs (he only called me to tell me what needed to be done to the car) didn't explain anything that was done to the car while it was there for service. I was told I needed 2 tires (which I refused) but he didn't even bother to tell me how long I could go before replacing them. His only concern was me filling out the survey and giving him a good score. I had to call three times to find out when my car would be ready - the first two times I called no one answered and I got a voice mail. I am really disappointed with the service that I received and may consider another dealership for my next service. More
by WRFanGirl
Employees Worked With
Joe Candela
November 20, 2018
Picking spare key ordered Jose G. He's fast and helpful. It made things easy. Also he obtained for us the place to go to fix my light in your collision center in Paramus. Jose G. He's fast and helpful. It made things easy. Also he obtained for us the place to go to fix my light in your collision center in Paramus. More
by NIEVESFENIX
Employees Worked With
Jose G
November 20, 2018
Long time for a tire change The people are good and knowledgeable, but it took over 3 3/4 hours to have a tire checked out and a new tire put on the car. I feel that is a little The people are good and knowledgeable, but it took over 3 3/4 hours to have a tire checked out and a new tire put on the car. I feel that is a little long of a time to do this job. If there was a problem at the service center they should have said something. They should let people know that they are slow or that the wait will be so long. More
by KATHY32
Employees Worked With
Steve Dufalo
November 20, 2018
KINDNESS IT IS VERY CONVENIENCE TO HAVE A GOOD SERVICE FOR SEVEN DAYS ANY TIME. BECAUSE THIS SHOW ROOM IS LOCATED BETWEEN MY OFFICE AND MY HOME. IT IS VERY CONVENIENCE TO HAVE A GOOD SERVICE FOR SEVEN DAYS ANY TIME. BECAUSE THIS SHOW ROOM IS LOCATED BETWEEN MY OFFICE AND MY HOME. More
by HKCHOI
Employees Worked With
Jamali Howell
November 20, 2018
Professional and Complete Service It was a pleasure driving in into the MB Paramus Service Center. Rightaway the concierge took down my details and assigned the service advisor (Ms. Ta It was a pleasure driving in into the MB Paramus Service Center. Rightaway the concierge took down my details and assigned the service advisor (Ms. Tamara) who requested me to wait inside the lounge (which was the option I had chosen) . She made sure to gave me updates as well as to how the service was progressing and within an hour and a half the service was over and she got the paperwork processed for that. The car came back cleaned and ready to go. I look forward to being there for my 10 thousand mile service session. More
by SHAN.SRINIVASAN
Employees Worked With
Ms Tamara
November 19, 2018
New car lease Jieun was very pleasant and professional, would gladly work with her again. She understood my needs and worked to get me what I wanted in an efficient Jieun was very pleasant and professional, would gladly work with her again. She understood my needs and worked to get me what I wanted in an efficient manner. Would gladly recommend her and the dealership for a great experience. More
by E. S.
Employees Worked With
Jieun Chun
November 19, 2018
Best car dealer service When i have to take my car to the dealer it’s always a great experience. It’s not the end of the world because I’m going to be without a car, or i ha When i have to take my car to the dealer it’s always a great experience. It’s not the end of the world because I’m going to be without a car, or i have to wait for hours. The Service department makes is so easy, i leave my car in the morning and due to the great location of the dealer i go to the mall and when i finish my shopping my car is ready. Sometimes i have to loan a car and And i like to drive the new models. The staff is very friendly and they always follow up after the service . More
by HARFOUCHE7
November 19, 2018
Too long and incomplete service Dropped my car as a walk in. I was told the piece I needed may not be available. That was partially correct. One water seal for the front passenger Dropped my car as a walk in. I was told the piece I needed may not be available. That was partially correct. One water seal for the front passenger door was replaced but not the back. I told them I could leave my car and take a loaner as I done in the past for 5 years or so, but was told that was no longer the practice since the owner of the dealership changed from Prestige. I told them the service was not better but worse. Also, It took about four hours to perform the service I needed. More
by WINSTON517
Employees Worked With
Dont remember. The person I selected was not the one who worked with me. , Chris Battaglia
